Customer Service Advisor

1 week ago


Colchester, United Kingdom The Ardonagh Group Full time

Join to apply for the Customer Service Advisor role at The Ardonagh Group 🚀 Ready to Kick-Start Your Career? As an InsuranceCustomer Service Advisor Location: ColchesterSalary: £24,570 + Generous Quarterly Bonus with earning potential of up to £28,570Hours: Mon to Fri (9am-6pm) with 1 in 3 Saturdays (9am-1pm), Full time 37.5 hours per week. Why You’ll Love It Full training (4 weeks full induction and training) Work-life balance Career growth + Insurance industry recognised qualifications (CII or ACII) 26 days holiday (plus 8 bank holidays) which increases with length of service All benefits of working with the UK’s largest independent Insurance Brokers – Everywhen (previously known as Towergate and Ardonagh). What You’ll Do Help customers over phone & email – background in Customer Services is essential Learn new skills in a fun, supportive team Bring your positive attitude and drive to deliver excellent customer service– we’ll teach the rest Start date: 16th February 2026 Interviews: December 2025 Apply now and start your journey with us If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. No agencies please. We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Senior level Not Applicable Employment type Other Job function Other Industry: Insurance #J-18808-Ljbffr



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