Account Manager

Everseen: A leader in vision AI solutions for the world’s leading retailers. Join Everseen's Go-To-Market team and put the customer at the center of everything you do. You’ll play a critical role with Everseen in delivering value and driving revenue. You’ll manage and grow key retail accounts while identifying and winning new business opportunities. For new customers, you will work directly and with partners to win new retail customers. You’ll work with cutting edge solutions and teams who are at the forefront of the development in the Vision AI space. What you'll do Undertake relationship management with existing retail customers within the UK and wider Northern European region, ensure monthly value is recognized, and position new Everseen products with these customers. Develop a sales pipeline of new business with agreed targeted retail customers directly and through our partners such as NCR within the UK and wider Northern European region. Orchestrate and run major campaigns and build relationships, with support from the rest of the Everseen team. Position Everseen’s new solutions, EverShelf and Evereagle into our existing EverCheck customer base, using enterprise SaaS selling methodologies and comprehensive ROI analysis to support those sales efforts. Establish and manage the expectations of the customer in relation to business to business requirements and service level KPIs. Be the customer “on the ground” go to person for day-to-day requests, reporting, insights and issues. Responsibility for providing and maintaining consistent updates with the business and project teams including quarterly business reviews, ROI reviews and weekly check-ins. Collaborate closely with the customer’s Business Teams and Everseen’s Delivery Team to ensure that project and system installation rollouts are professionally managed. Work with new customers to secure Proof of Concepts in order to develop and demonstrate business value and build pipeline of revenue. Collaborating with Customer single point of contact Customer Business Teams Everseen’s Operations department Everseens Product and Engineering teams Everseen’s Go-To-Market and Reporting teams NCR and partners Profile and Skills 5+ years in a sales management and development role supporting existing and new retail customers within the UK and Northern European region and positioning new products into those accounts. Knowledge of and interest in AI and its use in retail. A keen interest in Everseen’s solutions and a technical acumen to understand the features and functions that we offer. Knowledge and experience of the retail and grocery market. A true passion for delivering best-in-class customer experience. Demonstrated success in leading and securing retail customer accounts and positioning new products and features. Ability to develop a comprehensive understanding of customer culture, needs and requirements with a drive to meet and exceed targets and goals and ultimately generate revenue. Experience of developing relationships, communicating and working with C level customers, including conducting meetings and presentations at a senior level. A positive, customer centric attitude with a desire to help reach and exceed the customers expectations. Experience of forecasting and tracking key account metrics in a business development team. Consultative selling skills including strong listening skills, negotiation and an ability to identify customers’ main buying motivations. Ability to understand, gather and compile detailed information on the customers’ organization, identifying key decision makers and influencers. Performing duties and responsibilities to the best of your abilities in a diligent, trustworthy, businesslike, and efficient manner. Strong verbal and communication skills, Everseen’s business language is English. Fluency in another language such as Dutch and German is an advantage. There is an expectation of travel with this role including travel to meet with customers and to work with the globally dispersed Everseen team. About Everseen Everseen is a leader in vision AI. We are transforming business operations for global retailers, driving measurable business value and improving the customer experience. We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our mission is to protect people, process, products and profitability within the retail sector and beyond. We are trusted by major food, drug, mass, and specialty retailers around the world— including Kroger, Meijer, and Woolworths—we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell. We are operationalizing vision AI at an unprecedented scale with the largest global footprint of edge AI powered Computer Vision in Retail. Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain. Key Numbers Top 11 Trusted by 11 of the top 20 global grocery retailers 120,000+ Edge AI Endpoints Worldwide +3x ROI Delivering Market's best ROI Our Commitment Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion. Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation. #J-18808-Ljbffr