1st Line Support Engineer

3 days ago


Dartford, United Kingdom DigiTech Resourcing Full time

Base pay rangeDirect message the job poster from DigiTech ResourcingDigitech are partnered with a best-in-class Cloud Service Provider (CSP) supporting over 150 clients globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries.The RoleThey are seeking a 1st Line Engineer to join their Service Desk team. The successful candidate will have hands-on experience with:Active DirectoryMicrosoft 365 (M365)Application troubleshootingHardware support, including onboardingPrintersTicketing systems (logging, triage, escalation, resolution tracking)On OfferBased in Dartford (office-based, five days a week)Salary up to £30k, depending on experienceSome on-call rota after probationTraining courses paid for and incentivizedStandard benefits packageInternal promotion opportunitiesReporting directly to the Service Desk Team LeadSeniority levelAssociateEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting #J-18808-Ljbffr



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