Media Transformation Manager

2 weeks ago


City of Westminster, United Kingdom Dunnhumby Full time

Responsibilities Manage the scoping, mobilisation, execution and benefit realisation of transformation initiatives. Develop and maintain key documentation: briefs, PIDs, project / programme plans, and other required artifacts. Ensure scope, budget and timelines are managed appropriately. Manage key external and internal dependencies, removing any silos between delivery teams. Act on opportunities to adopt trends and new concepts in programme and product delivery. Have good knowledge of System, Software and Data engineering and implementation best practices to appreciate delivery challenges. Understand technology concepts, grasp new ones quickly, and appreciate their implications on delivery. Understand trade‑offs in delivery, using experience and influencing skills to drive consensus with our Business, Technology and Engineering teams to obtain the best value and solution. Performance Measurement Establish and monitor key metrics to measure the impact of transformation initiatives. Regularly communicate progress, blockers and performance to all relevant stakeholders. Stakeholder Engagement Act as the bridge between leadership and delivery teams, ensuring transparent communication, ongoing alignment and facilitating timely resolution of blockers and swift decisions. Build positive relationships with suppliers & external stakeholders to deliver software or professional services. Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership. Have influencing skill using documentation and presentations as tools to find alignment across different business domains. Risk Management Identify, assess and mitigate risks, unblocking delivery and ensuring compliance. Able to foresee potential risks and issues, establish a process, facilitate discussion and manage escalations. Change Management Drive adoption across internal teams, clients and suppliers through targeted communication, training and engagement activities. Lead readiness assessments to ensure business areas are prepared for major changes, successful adoption and new ways of working. The role will be based on Brook Green, London and requires a hybrid working pattern with a minimum of three days in office per week. Qualifications and Experience Media knowledge & experience. A knowledge of Agile methodology and a record of producing positive change in teams. A proven track‑record of delivery of complex business and technology programmes across multiple teams and influencing product, engineering and business colleagues. Working effectively with and leading multi‑disciplinary teams and understanding how to contribute to all phases of the software development lifecycle. Thinking at a conceptual level across several platforms. Ability to articulate complex concepts to a diverse audience. Additional Relevant Experience Have a proven record of accomplishment in delivering technology across multiple teams in multiple geographies. Have experience of building credible relationships and influencing senior management & leadership teams. Flexibility, ability to plan and organise, responsiveness, creativity, self‑starter. About dunnhumby dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data‑driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi‑dimensional data – dunnhumby today enables businesses all over the world, across industries to remain Customer First. dunnhumby employs nearly 2,500 experts in offices around the globe, working for transformative, iconic brands such as Tesco, Coca‑Cola, Meijer, Procter & Gamble and Metro. Joining our Retail Media team, you'll work with world‑class and passionate people to support the evolution of our Media capabilities, processes and systems. Your primary goals will be managing delivery of change to our core Media booking and campaign management applications, along with developing our ad serving and measurement capabilities. You will work with internal, external and partner teams, to drive clear roadmaps, delivered effectively with clear strategy and communications to leadership. As a Transformation Manager within the Tesco Retail Media team, you'll focus on delivering complex, cross‑functional initiatives that are key to the success of our long‑term strategy. From digital transformation to operational excellence you'll implement measurable, sustainable solutions driving value and our ability to scale. In this role, you will lead programmes that support and help serve out colleagues and customers better. We work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often. What you can expect from us We offer a comprehensive rewards package, personal flexibility, thoughtful perks, including flexible working hours and your birthday off. You'll also benefit from investment in cutting‑edge technology and a nimble, small‑business feel that gives you the freedom to play, experiment and learn. Our Commitment to Diversity & Inclusion We live diversity and inclusion through thriving networks such as dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive. Flexible Working We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a career with your commitments outside work. Some roles lend themselves to flexible options more than others. If this is important to you, please raise it with your recruiter. We are open to discussing agile working opportunities during the hiring process. Recruitment Process Please let us know how we can make this process work best for you. #J-18808-Ljbffr



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