Operations Administrator

13 hours ago

Gillingham, United Kingdom Sharpsmart UK Full time

Join to apply for the Operations Administrator role at Sharpsmart UK. We’re looking for an organised and detail-focused Operations Administrator to join our team at Sharpsmart. This role is perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast‑paced environment. You’ll be at the heart of our operations—supporting the smooth running of customer orders, coordinating between departments, and ensuring our processes run efficiently from start to finish. You’ll work closely with internal teams to make sure customer needs are met, performance targets are achieved, and standards are consistently high. This is a full‑time role Monday to Friday based on site at our facility in Rainham Essex. What you’ll do Manage the full administration of customer orders from placement through to invoicing Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs Work towards established Service Level Agreements and ROI targets Interpret and report on data to support performance metrics, improve processes, and drive efficiencies Maintain accurate records, files, and documentation (both electronic and hard copy) Provide administrative support for internal requests and operational activities What We Are Looking For Experience managing the full administration of customer orders from placement to invoicing Strong analytical skills to review and analyse data and coordinate with internal teams Ability to handle customer queries via phone and email in a professional and timely manner Track record of meeting Service Level Agreements and ROI targets Ability to interpret and report on data to support performance metrics and drive efficiencies Experience maintaining accurate electronic and hard‑copy records and documentation Administrative support experience for internal requests and operational activities What We Are Offering Competitive salary package plus bonus potential Pension Private healthcare and dental care options Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more Genuine investment throughout your career for professional development Company events and networking opportunities Stability as an essential service to healthcare, ensuring a non‑seasonal and stable business environment We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Senior­ity level Not Applicable Employment type Full‑time Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at Sharpsmart UK by 2x. #J-18808-Ljbffr

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