Technical Account Manager
1 week ago
Join us as a Technical Account Manager. You’ll be our Client “first point of contact” for Product and Delivery, working alongside a Customer Success Manager, acting as the face of the BaaS organization with our enterprise clients. What You'll Do Own Delivery engagement from ‘Initiation’ through ‘Launch’ to ‘Run’ of financial products Own the technical relationship with clients, advising them on product capabilities and best practices for product success Drive end-to-end project delivery for client implementations – building and managing delivery plans, tracking milestones, risks, and dependencies across client, Boxed, and NatWest estates Collaborate closely with internal Delivery Management, Product, Engineering, Operations, Risk/Compliance, and supporting teams to resolve issues and unblock progress Translate business needs into technical requirements – leading on technical design discussions with clients, understanding their proposition, and mapping requirements to our APIs and services Partner with Product and Engineering to influence the future roadmap based on client needs Set up and run governance frameworks, including regular status updates, steering committees, and escalation pathways – ensuring delivery against client expectations Own and manage the standardised delivery and performance client reporting, alongside providing regular reporting to internal stakeholders Skills You’ll Need Experience in a Technical Account Management role within FinTech, payments, or BaaS Exceptional client management and negotiation skills with ability to lead technical and commercial discussions, translating between technical and business requirements as needed Strong product knowledge for assigned product line with experience of pitching and explaining industry best practices Proven track record leading technical delivery for multi‑stakeholder enterprise clients, navigating technical and commercial challenges as they emerge Ability to clearly and confidently explain current product capabilities and future roadmap Ability to problem‑solve while supporting clients to navigate any known product limitations in order to achieve their goals Solid understanding of RESTful APIs, white‑labelled front‑end applications, system integrations, and microservices architectures Additional Experience In The Following Would Be Advantageous Experience working in a scale‑up environment Understanding of UK banking regulations, KYC/AML, and embedded finance use cases Familiarity with Open Banking standards and cloud‑native architecture Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Software Development Location: Edinburgh, Scotland, United Kingdom #J-18808-Ljbffr
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Technical Account Manager
16 hours ago
City of Edinburgh, United Kingdom NatWest Group Full timeOverviewJoin us as a Technical Account ManagerYou’ll be our Client “first point of contact” for Product and Delivery, working alongside a Customer Success Manager, acting as the face of the BaaS organisation with our enterprise clientsWhat you\'ll doOwn Delivery engagement from ‘Initiation’ through ‘Launch’ to ‘Run’ of financial productsOwn...
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TAM (Technical Account Manager) Manager
6 days ago
City of Edinburgh, United Kingdom NatWest Boxed Full timeWe’re building something better. This role is in NatWest Boxed. At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level. Our people work differently depending on their jobs and...
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Head of Technical Account Management
1 week ago
City of Edinburgh, United Kingdom NatWest Group Full timeA leading financial services provider is looking for a TAM Manager to oversee a team of Technical Account Managers, ensuring clients understand product specifications and managing client relationships. The ideal candidate will have extensive B2B experience, strong leadership skills and a track record of delivering successful SaaS projects. You'll be...
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Enterprise Technical Account Manager
2 weeks ago
City of Edinburgh, United Kingdom NatWest Boxed Full timeA leading financial technology company in Edinburgh is seeking a Technical Account Manager to serve as the first point of contact for clients. You will manage technical relationships, drive project delivery, and translate business needs into technical solutions. The ideal candidate has experience in Technical Account Management within FinTech and strong...
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Technical Account Manager
2 weeks ago
City of Edinburgh, United Kingdom Opus 2 Full timeTechnical Account Manager – Arbitral Institutions Opus 2 – Edinburgh, Scotland, United Kingdom The Technical Account Manager for Arbitral Institutions is the technical relationship partner for our arbitral institution clients providing expert guidance, proactive support and technical insight to help them realise maximum value from our solution and ensure...
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City of Edinburgh, United Kingdom NatWest Boxed Full timeA financial services company in Edinburgh is seeking a TAM Manager to lead a team of Technical Account Managers. Responsibilities include managing client relationships, implementing TAM strategies, and overseeing technical discussions for BaaS opportunities. The ideal candidate will have extensive experience managing B2B relationships, a strong background in...
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Senior Technical Account Manager
1 week ago
City of Edinburgh, United Kingdom Opus 2 Full timeA leading legal software company in Edinburgh is seeking a Technical Account Manager to manage relationships with arbitral institutions. You will provide expert guidance, ensure customer satisfaction, and handle technical escalations, supporting goals for retention and growth. The ideal candidate has over 5 years of experience in a technical customer-facing...
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Technical Account Manager
2 weeks ago
City Of London, United Kingdom Cyolo Full timeTechnical Account Manager – CyoloJoin to apply for the Technical Account Manager role at Cyolo.Our growing Customer Success team is looking for a talented, passionate and diligent Technical Account Manager to join our great and growing Customer Success team. A person who enjoys working closely with customers (external & internal) and a motivated individual...
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Technical Account Manager
1 week ago
City Of London, United Kingdom Coinbase Full timeTechnical Account Manager Coinbase We’re looking for a Technical Account Manager (TAM) to cultivate and expand technical relationships, implementations, and integrations with Coinbase Institutional clients and platforms. TAMs collaborate closely with Sales, Account Management, Product, Support, and Engineering teams to guarantee that Coinbase’s offerings...
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Technical Account Manager
4 days ago
City of London, United Kingdom Corecom Consulting Full timeTechnical Account Manager, SaaS Product £40,000 to £60,000 depending on experience plus structured performance based bonus Hybrid, London with one day a week in the office A growing tech business is looking for a technically confident and commercially driven Technical Account Manager to help scale a high potential digital product. This is an opportunity...
