Medical Administrator

1 week ago


Manchester, United Kingdom NHS Full time

We are a large busy medical practice that provides general practice medical services to over 11,000 patients in the Radcliffe and Bury area. We are looking to employ a medical administrator to join our supportive and friendly practice Team. We offer competitive rates of pay, holiday pay and the NHS pension scheme. Main duties of the job The role of medical administrator covers a wide range of administrative duties such as: Being the first point of contact for patient and service users Navigating patient calls to services Booking appointments Maintaining patient notes and processing patient requests using the Emis clinical system Filing of patient letters and documents electronically Completing daily administrative tasks The practice will provide full training plan to successful applicants. About us The practice was established over 40 years ago and is one of the oldest practices in Radcliffe. The practice clinical Team consists of 2 GP Partners, 5 salaried GPS, 2 ANPs, 3 nurses, a HCSW and a phlebotomist who are supported by our excellent administrative Team. As a training practice we also oversee the training of FY2 and ST3 GPs. The practice has a protected monthly learning time for all staff to undergo training. Job responsibilities Reception 1.Treatingpatients with care and respect 2. Utilise computer system toensure efficiency of appointment systemand maintain flow of patients into consulting and treatment rooms. 3.Answering the telephone and dealing with requests,recording onto computer where appropriate. 4.Action requests for ambulance transportation. 5.Action requests for interpreters 6.Action requests for home visits according to practice protocol 7. Enteringmessages to clinicians via tasks on EMIS 8. Sendtext messages to patients 9. Liaisewith other healthcare professionals regarding patient care Computing - EMIS 1.Updating computer information 2.To manage the computerisedappointment system (following protocol) 3.Scanning of clinical letters ontopatient computerised notes. 4.Using the workflow system,distribute in-coming patient clinical letters to appropriate clinician. 5.Booking patients into theExtended Working Hours service Person Specification Experience Required 1.Capable of prioritising workload and carrying out duties with minimal supervision 3.Some previous experience of using office equipment. i.e., scanner, photocopier, etc. 4.Ability to handle confidential material in an appropriate and sensitive manner and will be expected to sign a confidentiality agreement. 5.Pleasant and confident telephone manner 6.Ability to work as part of a team 7.Flexibility to cover sickness and holiday Previous experience of working in a GP setting Previous experience of using the EMis clinical system #J-18808-Ljbffr



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