Medical Secretary/administrator

2 days ago

Manchester, United Kingdom Ardwick Medical Practice Full time

**Company description**

We are a GP practice just outside the centre of Manchester. We have six GPs, three nursing staff and ten administrators/secretaries/receptionists.

**Job description**

**ARDWICK MEDICAL PRACTICE**

**Job Description -Secretary/Administrator**

**Job Title**:
Secretary/Administrator

**Responsible to**:
Practice Manager

**Responsible for**:
N/A

**Job Purpose**:
To provide efficient and timely secretarial and administration service to the doctors, practice managers and nurses and other members of the practice team. It is also the duty of every member of the team to be aware of Safeguarding

**Duties and Responsibilities**

**Secretarial Duties**

**1.**

Type letters, reports and other documents as required.

**2.**

Liaise with hospital and community departments regarding patient care, appointments etc.

**3.**

Ensure telephone enquiries are dealt with in a courteous manner and take messages as appropriate

**4.**

Process incoming and outgoing mail

**5.**

Undertake photocopying as required

**6.**

Filing

**7.**

**Reception Duties**

**8.**

Register new patients and temporary residents

**9.**

Greet and direct patients and visitors

**10.**

Making appointments

**11.**

Handing out prescriptions

**12.**

Ensure outstanding queries are explained and handed over to next shift, as necessary

**13.**

Respond to needs of doctors and nurses during surgeries

**14.**

Collect payments from patients for non-NHS services

**15.**

Deal with general enquiries

**Filing**

**16.**

Pulling Lloyd George envelopes when requested by doctors

**Prescriptions**

**17.**

Dealing with requests for repeat prescriptions

**18.**

Raising prescriptions as per practice protocols

**19.**

Dealing with queries relating to prescriptions

**General**

**20.**

Input and extract information from practice computer system

**21.**

Observe health and safety guidelines at all times

**22.**

Any other reasonable duties as necessary

**Person Specification - Medical Secretary**

**Job Title**:
Medical Secretary

**Recruiter**:
Practice Manager

**Qualifications**

**Essential**

**Desirable**

Good standard of general education

Essential

GCSE Mathematics C or above

Desirable

GCSE English C or above

Desirable

RSA III Word Processing/Information Technology

Desirable

European Computer Driving Licence (ECDL)

Desirable

AMSPAR Diploma

Desirable

**Experience**

Experience of MS Office, Web and E-mail

Desirable

Experience of working within a medical environment

Desirable

**Skills**

Excellent communication skills (Written and Oral)

**Essential**

IT skills

**Essential**

Audio typing

**Desirable**

Time Management and the ability to work to deadlines

**Essential**

Problem solving skills

**Essential**

Interpersonal skills

**Essential**

Multitasking

**Essential**

**Behaviours**

Smart, polite and confident

**Essential**

Planning and organising

**Essential**

Performing under pressure

**Essential**

Adaptability

**Essential**

Team working

**Essential**

Self motivated

**Essential**

Flexibility

**Essential**

Confidentiality

**Essential**

**Knowledge**

Knowledge of EMIS WEB

**Desirable**

Knowledge of READ codes

**Desirable**

Pay: £22,369.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

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