Customer Care Representative
1 week ago
Customer Care Representative (FTC) Join our dynamic team and play a crucial role in providing exceptional customer care to both internal and external partners in the healthcare environment. As a key contributor, you will be an integral part of our collaborative work environment, ensuring tasks are completed efficiently and in line with set Service Level Agreements (SLAs). This is a fixed-term contract ending September 2026 and is an exciting opportunity for fresh graduates or experienced customer service representatives. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Main Responsibilities Collaborate with the team to fulfill daily tasks within specified SLAs. Handle inbound and outbound calls to address customer queries professionally. Provide responsive and professional email support to internal and external customers. Utilise our internal system for order processing to ensure accurate and timely customer orders. Work closely with the Service Complaints team to address issues promptly. Collaborate with Customer Master Data Team to maintain complete and accurate customer account data. Manage assigned accounts, serving as the primary point of contact and ensuring their needs are met. About You A first experience in a customer‑centric role is preferred. Confident computer user. Strong team‑working skills to collaborate effectively. Excellent interpersonal skills for seamless communication, demonstrated problem‑solving competence. Ability to work independently within a complex environment, prioritise multiple projects and synthesise data. Starting salary: £27,500 + benefits The selection process involves an initial phone interview with Talent Acquisition, followed by a face‑to‑face meeting with two Customer Service Teamleaders for a detailed discussion about your expertise and team fit. At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognising the importance of flexibility and work‑life balance. BD is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. To learn more about BD visit: https://bd.com/careers #J-18808-Ljbffr
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Customer Care Representative
9 hours ago
Winnersh, United Kingdom BD Nogales Norte Full timeOverview As a Customer Care Representative at BD, your day will be filled with opportunities to make a positive impact on the lives of our customers and the healthcare community. You'll be part of a dynamic team, handling inbound and outbound calls, emails, and customer inquiries with professionalism and empathy. Your ability to multitask, prioritise, and...
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Customer Care Representative FTC
2 days ago
Winnersh, United Kingdom BD Nogales Norte Full timeOverviewJoin to apply for the Customer Care Representative FTC role at BD Nogales Norte.This is a fixed term contract of 12 months. Salary range information is provided below. The role involves handling inbound and outbound calls, emails, and customer inquiries with professionalism and empathy to support customers and the healthcare community.Main...
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Customer Care Representative
1 week ago
Winnersh, United Kingdom BD Full time**Job Description Summary**: Job Description Summary Be Part of Something Bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to...
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Customer Care Representative
2 days ago
Winnersh, United Kingdom BD Full time**Job Description Summary**: **Be part of something bigger!**: BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the most...
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Customer Care Representative
6 days ago
Winnersh, United Kingdom BD Full time**Job Description Summary**: **Be part of something bigger!**: BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the most...
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Healthcare Customer Care Specialist
1 week ago
Winnersh, United Kingdom BD Nogales Norte Full timeA leading medical technology company is seeking a Customer Care Representative for a fixed-term contract until September 2026. This role offers an opportunity for both fresh graduates and experienced representatives to excel in customer service within a healthcare environment. The candidate will handle queries, maintain customer accounts, and work closely...
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Winnersh, United Kingdom BD Nogales Norte Full timeA leading medical technology company is seeking a Customer Care Representative in Winnersh, UK. This entry-level position will involve handling customer inquiries through calls and emails, ensuring exceptional service and accurate order processing. Candidates should have strong interpersonal skills and the ability to multitask in a fast-paced environment....
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Customer Care Representative
1 week ago
GBR Winnersh - Eskdale Road, United Kingdom Becton Dickinson Medical Devices Full time £23,000 - £39,100 per yearJob Description SummaryJoin our dynamic team and play a crucial role in providing exceptional customer care to both internal and external partners in the healthcare environment. As a key contributor, you will be an integral part of our collaborative work environment, ensuring tasks are completed efficiently and in line with set Service Level Agreements...
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Inside Sales Representative
6 days ago
Winnersh, United Kingdom BD Full time**Job Description Summary**: Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most...
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Inside Sales Representative
2 days ago
Winnersh, United Kingdom BD Full time**Job Description Summary**: Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most...
