Head of Revenue Operations

OverviewHead of Revenue OperationsAbout iProoviProov provides science-based biometric solutions that enable the worlds most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless scalable user experiences. Trusted by leading governments and enterprises including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING and UBS, iProov sets the standard in biometric identity assurance.This global trust is built not only on our technology but on the strength of the people behind it. For us diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose.The RoleReports to: Chief Revenue OfficerLocation: London UK - HybridCompensation: Negotiable (Base) Company Performance Bonus (20%) Share Options UK iProov BenefitsThe Head of Revenue Operations will join a rapidly scaling global enterprise sales organisation and act as the operational backbone of the go-to-market function.This leader will partner closely with the Chief Revenue Officer to drive sales effectiveness, operational rigour and predictable growth. You will own the design and optimisation of the sales processes, performance analytics, forecasting cadence and enablement programmes that empower our sales teams to exceed targets.This is a hands-on data-driven role suited to a detail-oriented operator who thrives in a fast-paced environment and has a proven ability to translate insights into execution.How you can make an impactAs the Head of Revenue Operations you will report to the Chief Revenue Officer and are responsible for all aspects of sales operations including:ResponsibilitiesSales Strategy & Planning: Partner with the CRO to design operationalise and execute the global sales strategy.Forecasting & Pipeline Management: Own the global forecasting cadence ensuring accuracy, accountability and consistency across regions.Process Excellence: Design and optimise the end-to-end sales process from lead handoff through to close ensuring operational consistency and compliance.Sales Enablement & Effectiveness: Partner with sales leadership to design and deliver enablement programmes that improve ramp times, conversion rates and sales methodology adoption.Insights & Reporting: Build and maintain dashboards and reporting frameworks that provide actionable insights to the CRO and executive team.Systems & Tooling: Own the sales technology stack (Salesforce, Gong, Clari, etc.) ensuring tools are integrated, adopted and delivering value.Qualifications & ExperienceExtensive experience in sales operations, commercial operations or business operations roles within a high-growth enterprise SaaS environment.Proven success in scaling sales processes and supporting revenue growth from 25M to 100M ARR.Expert in Salesforce and sales analytics tools; strong command of forecasting and pipeline management.Exceptional communication skills able to translate data into clear insights for executive and field teams.A collaborative leader who can influence cross-functionally without direct authority.Highly organised, analytical and action-oriented; thrives in ambiguity and scales structure as the company grows.Benefits25 days Annual Leave plus 8 Bank Holidays (more holiday with service - up to an extra 5 days per year based on continuous service)Growth Shares allocated after passing probation (6 months)Salary sacrifice schemes including Pension, Cycle To Work and Electric Car SchemeNursery Sacrifice SchemeWork Overseas Perk - Work globally for up to 2 weeksLife AssuranceSmartHealth - Private GP, Psychologist, Nutritionist and tailored fitness plans for you and your familyPersonalised 1:1 career coaching with in-house Occupational PsychologistAward winning L&D platform with personal allocated training budgetsEnhanced paid family leavePension - 5% employee, 3% employerFlexible hybrid working environmentFree Barista Coffee / Tea, biscuits with fruit in the WeWork officeFree access to WeWork discounts and online well-being sessionsVitality Health - a range of options including Private Health cover, gym discounts, and wellness benefitsThe Vitality Programme includes rewards and benefits for all employees (examples: private health, gym discounts, vitality points, headspace, etc.)Our Culture & Recruitment ProcessAt iProov we are proud of the culture we have created. Our culture enables diverse thought, curiosity and innovation. We strive to do everything to the highest standard and welcome different perspectives, experiences and ideas. We are committed to psychological safety and a fair, transparent recruitment process. We are an equal opportunities employer and encourage applications from all backgrounds.Our recruitment process focuses on qualifications, competence and suitability for the role. Shortlisted candidates will be contacted regarding next steps. If you need an adjustment during the hiring process, please send a request to the appropriate contact.Required Experience:DirectorKey SkillsSuccession PlanningGrowing ExperienceExpense ManagementManagement ExperienceRackspaceLaboratory ManagementSenior LeadershipOperations ManagementRelationship ManagementLeadership ExperienceNegotiationTaxonomyEmployment Type:Full-TimeExperience:yearsVacancy:1 #J-18808-Ljbffr