Project Account Manager

Full or Part time, Permanent We are looking for a Project Account Manager to oversee customer accounts, ensuring projects are delivered on time, within budget and to the highest quality standards. This new and exciting role reporting to our Head of Sales, has been created following a period of growth, and will establish and lead projects and customer relationships. We are looking for someone with experience of working in a manufacturing environment and a track record of successful project delivery in aerospace, defence or industrial sectors. Hours Full time available however flexibility can be agreed for slightly less hours if preferred 07.45am - 5.00pm Monday to Thursday 07.45am -12.45pm Friday (1 Friday off every 4 weeks) Salary - Dependant on experience Employee Benefits Every 4th Friday off Employee discount programme with discounts and incentives at over 800 retailers Additional holiday hours with each year of service Access to Cycle to Work scheme Free eye tests and flu vaccines Free Mortgage Advice Service and financial wellbeing tools Access to Westfield Health Insurance (paid via salary) Dress down Friday’s (and half day Friday’s) Bank holidays off Christmas shut down period Access to Mental Health First Aid Profit share bonus scheme Company pension scheme through Legal and General Uniform provided Free parking Here at AQ Wiring Systems Rockford we understand the need to support our employees and have many systems in place for this, such as Mental Health First Aiders at each site, access to the Cycle-to-Work scheme, free eye tests and flu vaccinations, annual mental health employee audits, a Wellbeing Roadmap, and all our employees have access to People First; our employee benefits package which gives discounts at over 800 retailers including many linked to physical and mental wellness (such as discounted gym memberships, optician vouchers, food delivery services, and a range of health, sports and beauty retailers). We are a constantly evolving business that encourages work life balance, all our full‑time roles are 4 and a half day weeks with no requirement to work weekends, and every 4th Friday off work. Responsibilities Preparing quotes under the supervision of the Sales Team. Preparing Quote Reviews for signature. Performing office duties; answering the telephone, directing calls, emails. Working with our internal systems to input Sales Order including preparing Contract Reviews for sign off. Direct contact with customers regarding projects that you are working on. Attend customer project meetings as required. Maintaining confidentiality of documents and papers of the organisation or business. Travelling to other AQ or Customer sites when required. Develop relationships and deliver growth amongst managed customers. Utilise customer intelligence to inform and maintain forecast and pipeline opportunities. Manage project lifecycle: scoping, planning, implementation, and business readiness. Coordinate with stakeholders across the business throughout the project lifecycle. Facilitate cross-functional decision-making and support change management initiatives. Experience / Skills / Attributes Track record of successful project delivery in Aerospace, Defence, or Industrial sectors. Skilled in applying project management methodologies (e.g., MSP, PRINCE2). Experience of working in a manufacturing environment. Excellent communication and presentation skills across all mediums. Analytical mindset with strong problem-solving capabilities. Structured and organised approach to meetings and project governance. Proficient in Microsoft Office Suite. About AQ Wiring Systems Rockford AQ Wiring Systems Rockford operate from three UK sites in Rendlesham, Worksop and Salisbury and are part of the AQ Group – a global manufacturer of high reliability interconnect, electromechanical solutions, and sheet metal components. With a strong focus on quality, reliability, and customer satisfaction, we serve leading companies in demanding industries such as defence, commercial vehicles, rail, energy, and industrial equipment, offering exciting opportunities to make a meaningful impact in a dynamic and global environment. Our UK business is structured around two specialist units — Cable Solutions and System Solutions & Enclosures, also offering design services and customised logistics services, giving customers focused expertise while still benefitting from the shared strength, quality systems and engineering resources of the wider organisation. With AS9100D-certified facilities, SC10-approved sites, modern ERP systems, and a highly skilled workforce across engineering, production and quality, AQ Wiring Systems Rockford provides the capability, capacity and resilience required for complex UK and international Defence programmes. Our Core Values Reliable Customer Focus - Simplicity - Entrepreneurial Business - Cost Efficiency - Courage and Respect To apply, please complete an application form or send a copy of your up to date C.V. or visit www.rockford.co.uk/careers #J-18808-Ljbffr