Part Time Reception and Support Assistant

Part Time Reception and Support Assistant Join to apply for the Part Time Reception and Support Assistant role at TC Professional Services. Salary: £24,000 - £26,000 pro rata Hours: Monday to Friday, 25 hours per week, 10am to 3pm Holiday: 22 days annual leave (excluding bank holidays) after 5 years’ service increasing by one day per each year of service (up to a maximum of 5 days) Location: office based in Letchworth We are TC Group, the fastest‑growing top 20 accountancy firm in the UK. As trusted business advisors we provide tailored support and strategic advice to ambitious business owners. TC East in Letchworth is now looking for a Reception and Support Assistant on a part‑time basis to join the team. The role is key in providing a welcoming first point of contact for visitors and callers, while delivering efficient administrative support to ensure the smooth running of day‑to‑day operations across the business reporting directly to the Senior Operations and Finance Manager. Key responsibilities Reception duties Greet and assist visitors, clients and staff in a professional and friendly manner. Answer and direct phone calls, take messages and respond to basic enquiries. Maintain a tidy and organised reception area and client meeting rooms. Manage incoming and outgoing mail, and deliveries. Liaise with the main building receptionist for visitors, clients, car parking and deliveries. Administrative Support Assist with general office administration including filing, scanning, photocopying and data entry. Support with maintaining and ordering office supplies. Support meeting preparations including booking rooms and ensuring adequate equipment. Support with diary management as required. Support in maintaining clients’ books and records and organising returns. Support with booking travel, accommodation, meetings and other events. Facilities & H&S: Serve as a point of contact for facilities issues, support maintenance coordination and assist in health & safety compliance activities. Support with ad hoc tasks as and when necessary. Provide cover for annual leave as required. About you Essential Previous experience in reception, administrative or client‑facing roles. Handling telephone system, Outlook diaries and Microsoft Teams. Ability to prioritise tasks and manage time effectively. Strong interpersonal and communication skills. Strong IT skills, including Microsoft Office (Excel, Word, Outlook, Teams). Awareness of confidentiality, GDPR and professional conduct in the workplace. Desirable Confidence handling enquiries. Problem‑solving and ability to think proactively. Ability to remain calm under pressure. Benefits Pension scheme Group life assurance 4× salary Additional holiday for birthday off or a religious holiday exchange option Christmas period shutdown Social events Employee benefits portal – cashback and vouchers on everyday purchases Employee referral bonus Employee assistance programme Regular training and development – continuous support for professional qualifications and personal goals Volunteering opportunities – 7.5 hours per year to support local charities or community Free eye test Annual flu immunisation & health check Family‑friendly policies Career prosperity programme Private medical insurance (following completion of probation) About us TC Group is growing and changing at quite a pace We’re an ambitious group of people with the same aim – to create a consistent, high‑quality experience for our clients. We help UK business owners, SMEs and large corporates make courageous decisions to grow their businesses. We have strong core values of integrity, enthusiasm and teamwork. We apply these and the associated behaviours to everything we do, both internally and in how we support our clients. As an equal‑opportunity employer, we welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately, we are unable to provide sponsorship. #J-18808-Ljbffr