Part Time Reception and Support Assistant

Job AdvertSalary – £24,000 - £26,000 pro rataHours - Monday to Friday, 25 hours per week, 10am to 3pmHoliday – 22 days annual leave (excluding bank holidays) after 5 years’ service increasing by one day per each year of service (up to a maximum of 5 days)Location – office based in LetchworthAbout the Reception and Support Assistant role:We are TC Group, the fastest-growing top 20 accountancy firm in the UK. As trusted business advisors, we provide tailored support and strategic advice to ambitious business owners.At TC East, we have offices in Letchworth, Huntingdon, and a presence in Cambridge. We pride ourselves on being approachable, knowledgeable, and committed to delivering a first-class service to ambitious business owners and their businesses.TC East in Letchworth are looking for a Reception and Support Assistant on a part time basis to join the team.The role is key in providing a welcoming first point of contact for visitors and callers, while delivering efficient administrative support to ensure the smooth running of day-to-day operations across the business reporting directly to the Senior Operations and Finance Manager. This role is ideal for someone who is organised, approachable, and comfortable working in a dynamic office environment.Key responsibilities of a Reception and Support Assistant will include:Reception dutiesGreet and assist visitors, clients and staff in a professional and friendly manner.Answer and direct phone calls, take messages, and respond to basic enquires.Maintain a tidy and organised reception area and client meeting rooms.Manage incoming and outgoing mail, and deliveries.Liaise with the main building receptionist for visitors, clients, car parking and deliveries.Administrative SupportAssist with general office administration including filing, scanning, photocopying, and data entry.Support with maintaining and ordering office supplies.Support meeting preparations including booking rooms and ensuring adequate equipment.Support with diary management as required.Support in maintaining clients’ books and records and organising returns.Support with booking travel, accommodation, meetings and other events.Facilities & H&S: Serve as a point of contact for facilities issues, support maintenance coordination, and assist in health & safety compliance activities.Support with ad hoc tasks as and when necessary.Provide cover for annual leave as required.About YouWe are looking for candidates with the following skills and experience:EssentialPrevious experience in reception, administrative, or client facing roles.Handling telephone system, outlook diaries and Microsoft Teams. Ability to prioritise tasks and manage time effectively.Strong interpersonal and communication skills.Strong IT skills, including Microsoft Office (Excel, Word, Outlook, Teams).Awareness of confidentiality, GDPR and professional conduct in the workplace.DesirableConfidence handling enquiries.Problem- solving and ability to think proactivelyAbility to remain calm under pressure.Full benefits available for the Reception and Support Assistantpension schemegroup life assurance x 4 salaryadditional holiday for your birthday off or a religious holiday exchange optionChristmas period shutdownsocial events access to our employee benefits portal – cashback and vouchers on everyday purchases employee Referral Bonus – we’re always looking for talented individuals to join our teamemployee Assistance Programmeregular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirationsvolunteering opportunities – 7.5 hours to use each year to support local charities or communityFree eye test annual flu immunisation & Health check Family Friendly Policiescareer prosperity programmeaccess to Private Medical Insurance (following completion of probation)About UsTC Group is growing and changing at quite a pace We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners, SME’s and large Corporations and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses.At TC East, we have offices in Letchworth, Huntingdon, and a presence in Cambridge. We pride ourselves on being approachable, knowledgeable, and committed to delivering a first-class service.We have strong core values of Integrity, Enthusiasm and Teamwork. We apply these and the associated behaviours to everything we do, both internally and in how we support our clients, so that all our team and clients know that:“Acting with INTEGRITY and ENTHUSIASM, as part of a TEAM, is the TC East way”We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.We can only accept applications from candidates who are based in the UK and unfortunately, we are unable to provide Sponsorship.DepartmentAdministrationContract typePermanentHours25 hours per week, Monday - Friday, 10am to 3pmSalary£24,000 - £26,000 pro rata