Warehouse and Logistics Manager

2 days ago

South Oxfordshire, United Kingdom EBSCO Information Services Full time

Join to apply for the Warehouse and Logistics Manager role at EBSCO Information Services Overview We are looking for a proactive and experienced Warehouse & Logistics Manager to lead our site-based book distribution operation in Didcot. This is a critical, blended role combining hands-on operational support, people development, and logistics strategy. Our site is not a typical warehouse—it’s a clean, organised production-style environment where precision matters. We handle detailed processing tasks (e.g., barcoding and labelling books for libraries) that demand 99.9% accuracy. Quality assurance, staff development, and logistics innovation are core to success in this role. Responsibilities Oversee a small, dedicated team of 12, working closely with our newly promoted Assistant Warehouse Manager, providing mentoring and operational support while helping her grow into full shop floor leadership. Lead the review and improvement of our global courier-based logistics operations (primarily via DHL and UPS), supporting our mission to ship smarter and faster, while managing compliance, customs, and cost-effectiveness. Qualifications 3+ years in warehouse or logistics management within a precision-driven environment Proven success managing small-to-medium teams (10–30 people) in a hands-on leadership role, with a people-first approach Demonstrated ability to coach and support staff through growth and change Strong experience in courier-based global logistics (DHL, UPS, FedEx, etc.), especially UK export customs and compliance Experience managing and improving supply chain performance, cost efficiency, and shipment tracking processes High proficiency in Excel; confident working with data systems (e.g. Oracle, Access) and reporting platforms like Tableau Working knowledge of UK Health & Safety legislation and risk assessment practices Exposure to ISO audits and continuous improvement environments Familiarity with Quality Management Systems and Lean methodologies Experience with data integration or customer portal implementation would be advantageous What You’ll Bring A pragmatic, relationship-driven leadership style—able to connect with people on the warehouse floor and in strategic meetings A mindset for process improvement, problem-solving, and data-driven decision making A deep sense of ownership over accuracy, service quality, and customer satisfaction The ability to lead from the front while developing others to take ownership of day-to-day operations Seniority level Mid-Senior level Employment type Full-time Job function Supply Chain, Distribution, and Management Industries Warehousing and Storage, Book and Periodical Publishing, and Information Services #J-18808-Ljbffr

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