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Facilities Officer
2 weeks ago
Job Title: Facilities Officer Maintain business continuity at our Concentrix premises in Falkirk by ensuring all properties, equipment and services are maintained to the highest standards and providing quality facilities and support services for all end-users. Adhere to all facilities related health and safety legislation and ensure Concentrix health and safety policy is always adhered to by employees and all contractors. What you’ll be doing Manage contractors carrying out Facilities services and monitor their performance to ensure they comply with all safety at work requirements and to improve and develop their services. Maintain records of contractors and suppliers and their contract details in the Facilities Management system. Maintain records of all properties and assets and their maintenance, repair, inspection and testing in the Facilities Management system. Understand how a major facilities plant can influence energy consumption and drive actions to reduce this. Always be punctual, recognising the importance of this to colleagues and the smooth running of the department. Provide responses and resolution to Facilities Helpdesk requests within agreed service levels. Ensure essential services are continually maintained by carrying out the full range of practical and manual handling aspects such as PAT testing, replacement of lighting consumables and fuses, water services testing, and furniture, fixtures and fittings repairs, adjustments, layout alterations. Maintain records of all aspects of the department’s compliance with health and safety legislation. Maintain records of the servicing of security systems, fire safety systems, alarms and lifts for the fire and emergency services. Carry out general repairs and maintenance of infrastructure. Manage and monitor the activities of specialist contractors providing services and the maintenance and repair of security, cleaning, catering and vending services, heating/cooling/air‑conditioning systems, lighting and power services (including UPS systems and generators), lifts, security and fire systems, printers/copiers, headsets, projectors and other office equipment, exterior ground and property maintenance, interior property maintenance, signage, décor and floor coverings. Manage and develop relationships with contractors and ensure they conform to all safety at work requirements. Control costs and maintain budget management procedures, where applicable. Undertake training as required to ensure competence for all health and safety compliance requirements. Liaise with management, end‑user departments and Project Managers to plan layout changes or alterations to campaign requirements. Develop relationships with end‑user departments and other support departments. Deputise for the Facilities Manager during periods of leave or other official absence. Be responsible and accountable for information security in line with the published Security Policy. Strive to provide the customer with a first‑time resolution whenever possible. Ensure Helpdesk requests are completed within required timescales. Complete layout changes or other alterations within project timescales. Monitor contractors to ensure agreed service levels are met and maintained. Ensure adherence to Facilities budget requirements. Maintain risk assessments, method statements and work permit procedures for all Facilities activities. Ensure appropriate risk assessments, method statements and work permits are adhered to for all contractor activities. Ensure appropriate personal protective equipment is used by Facilities team and contractors. Ensure chemicals and hazardous substances are controlled and used according to legal requirements and local legislation. Report all accidents. What you’ll need Facilities management experience. Full driving licence with own vehicle. Building or plant maintenance experience. Energy management experience. Excellent communication and listening skills. Excellent customer service skills and ability to build rapport. PC literate, with a working knowledge of industry standard packages (e.g. Microsoft Word & Excel). Ability to multi‑task and excellent organisational skills. Results focused, committed to providing outstanding customer service. Strong team player. Excellent attention to detail. Ability to remain calm and retain control when faced with difficulty. Behave responsibly and efficiently in use of resources and services, ensuring compliance with Health & Safety, care for the Environment, and expenditure within budgetary controls. 3 years' experience in a Facilities role. “This job description is not exhaustive you may be required to perform other additional duties as and when required.” Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: GBR Larbert, Falkirk – 1 Central Park Avenue, Central Business Park Language Requirements: English Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents #J-18808-Ljbffr
