Customer Technical Support Engineer – Customer Service

5 days ago

Leeds, United Kingdom Syntegon Telstar Full time

Job Description As a Customer Support Engineer (Customer Service), you will play a key role in servicing, upgrading, and commissioning equipment as part of Syntegon Telstar technologies. You’ll work within a flexible, multi‑skilled team to develop new and maintain existing After Sales customer records and relationships using company procedures and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction. This hands‑on position combines customer support, field service and commissioning both in the UK and internationally. Key Responsibilities Visit clients’ premises to carry out on‑site service work and upgrade works. Perform site‑based calibrations and maintenance and record the results in service documentation. As UK and overseas travel is part of this role, an understanding and flexibility is required for the certain activities to manage our clients’ expectations. Ability to recognise the need for performance adjustments and recommendations and record the results. Complete validation documents and reports in accordance with client and cGMP standards. Periodically visit clients’ premises for technical site support regarding requirements / quotations requests. Communicate verbally and in writing with existing and prospective customers to develop close working relationships to assist in the growth of the after‑sales business. Qualifications Essential : HNC Electrical or Mechanical Engineering or suitable equivalent 5+ years’ experience in a customer service / commissioning role in Engineering sector Experience in Technical Operation of Containment and Air Handling Equipment Competencies: Instrument settings, calibration techniques Filter analysis, Airflow measurements, Pressure testing Follow established processes / systems and recommends improvements as appropriate Good communication skills and ability to work directly with customers Full UK driving licence & passport required Desirable Experience with isolator or barrier systems in Pharma industry Background in pharmaceutical or regulated industries (GAMP, GMP, FDA) Technical knowledge of Freeze‑Drying Systems Analysis and Reporting Additional Information Why Join Us? Be part of a global leader in aseptic and containment technology Work in a highly skilled, multidisciplinary engineering & service team Opportunities for international travel and technical growth Competitive compensation and comprehensive training #J-18808-Ljbffr

  • Customer Technical Support Engineer – Customer Service

    5 days ago

    Leeds, United Kingdom SYNTEGON Full time

    At Syntegon Telstar UK Ltd., we represent the SyntegonTelstar range of aseptic and containment technologies and provide expert customer service, engineering, and technical support across the UK, Ireland, and Scandinavia. With decades of experience in isolator technology, our multidisciplinary team delivers world‑class after‑sales solutions, upgrades, and...

  • Customer Technical Support Engineer – Customer Service

    3 days ago

    Leeds, United Kingdom Syntegon Technology GmbH Full time

    At Syntegon Telstar UK Ltd., we represent the SyntegonTelstar range of aseptic and containment technologies and provide expert customer service, engineering, and technical support across the UK, Ireland, and Scandinavia. With decades of experience in isolator technology, our multidisciplinary team delivers world-class after-sales solutions, upgrades, and...

  • Customer Technical Support Engineer – Customer Service

    5 days ago

    Leeds, Leeds, United Kingdom SYNTEGON Full time

    Company Description At Syntegon Telstar UK Ltd., we represent the Syntegon Telstar range of aseptic and containment technologies and provide expert customer service, engineering, and technical support across the UK, Ireland, and Scandinavia.With decades of experience in isolator technology, our multidisciplinary team delivers world-class after-sales...

  • Controls Software Engineer

    2 weeks ago

    Leeds, United Kingdom The Engineer UK Full time

    Controls Software Engineer (PLC/SCADA) – Customer Service Join to apply for the Controls Software Engineer (PLC/SCADA) – Customer Service role at The Engineer UK 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About The Job At Syntegon Telstar UK Ltd., we represent the Syntegon Telstar range of...

  • Technical Support Customer Adviser

    2 weeks ago

    Leeds, United Kingdom hays-gcj-v4-pd-online Full time

    Technical Customer Service AdviserNorth LeedsHybrid 2 days from home, 3 days from office£28,000 - £33,000Your new role Are you an engineer or technically minded professional looking to move off the tools into a more customer-focused, office-based role? This is a fantastic opportunity to use your technical knowledge in a new way while developing your career...

  • Customer Support Engineer

    3 days ago

    Leeds, United Kingdom Mitsubishi Corporation Full time

    Join to apply for the Customer Support Engineer role at Mitsubishi Corporation Overview The Customer Support Engineer will work closely with the Engineering Team to provide daily technical assistance to customers, address various technical matters, and support maintenance activities planning and execution phases. The team supports the operation and...

  • Technical Support Customer Adviser

    1 week ago

    Leeds, United Kingdom Hays Full time

    Technical Customer Service Adviser North Leeds Hybrid 2 days from home, 3 days from office £28,000 - £33,000 Your new role Are you an engineer or technically minded professional looking to move off the tools into a more customer-focused, office-based role? This is a fantastic opportunity to use your technical knowledge in a new way while developing your...

  • Technical Support Customer Adviser

    1 week ago

    Leeds, United Kingdom Hays Full time

    Technical Customer Service AdviserNorth LeedsHybrid 2 days from home, 3 days from office£28,000 - £33,000Your new role Are you an engineer or technically minded professional looking to move off the tools into a more customer-focused, office-based role? This is a fantastic opportunity to use your technical knowledge in a new way while developing your career...

  • Customer Support Engineer

    1 week ago

    Leeds, United Kingdom We Seal Full time

    Location: UK (with UK & International Travel) Reporting to: Engineering Team Leader Working hours: (42.5 hours/pw) Paid overtime above 42.5 hours Salary: £41000/per annum + company vehicle + very comprehensive benefits package Are you a skilled Mechanical Engineer who thrives on solving problems, working directly with customers, and delivering exceptional...

  • Customer Service Advisor

    1 week ago

    Leeds, United Kingdom Technical Prospects Ltd Full time

    **Customer Service Advisor** **Offering £23,000 - £24,000 Basic Salary Plus Benefits.** **Customer Service Advisor - Key Responsibilities** - Create strong customer relationships and enhance the reputation of the business. - Managing and processing orders from start to finish. - Maintain a strong working relationship with all internal and external...