Triage Complaints Handler
2 weeks ago
About The Role Car Finance 247 is the UK’s leading digital car finance platform. But that’s just part of our story. At our core, we’re a Manchester-based tech business with a customer-centric approach. With our innovative team, we’ve created a platform that strips the complexity out of the car finance process, empowering our customers with our straightforward approach and exceptional service. And we’re not stopping there; we have ambitious goals and a clear roadmap to success, powered by our team and our tech. Salary: Up to £29,000 DOE Contract: Full time – 37.5 hours per week. Hours: Monday-Friday 9am – 5.30pm The day-to-day As a Team 247 Inbound Complaints Executive you’ll spend your days helping to deliver fair outcomes for customers who have complaints, queries, or issues to resolve. That looks like: Responding to - and resolving – both non-regulated and regulated complaints cases Compiling accurate and detailed case notes Writing investigation reports with the relevant evidence included Bringing complains to a conclusion and drafting final response letters About You You’ll be a great fit for Team 247 if you: Have previous experience in complaints or case management Want to be part of a high performing team Love the energy of a fast-paced environment Feel confident tackling tricky conversations on the phone and over email Are a true people person and create connections quickly Work well independently but always have your team’s back Can juggle different priorities, working smarter, not harder Face challenges head on and never settle for second best Are always finding ways to improve the way things work About Us The Perks Enhanced annual leave + a bonus day off for your birthday Mental & Physical healthcare plans Boosted pension contributions Enhanced maternity, paternity, and adoption leave pay Workplace Nursery Scheme Electric Vehicle Scheme Wellbeing and fitness programmes with Bee Fit 247 And much more Equality everyday Car Finance 247 is an equal opportunities employer and we’re committed to treating all current and prospective Team 247 employees equally. We don’t stand for discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Team 247 is open to everyone, and we’re proud to offer a diverse and inclusive working environment. #J-18808-Ljbffr
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Complaints Handler
2 weeks ago
Manchester, United Kingdom GerrardWhite Full time**Complaints Handler** **Salary**: £21,000-£26,500 (depending on experience) **Hours**: Monday to Friday 9 am-5 pm **Location**: Tunbridge Wells or Manchester **_- Hybrid Working, 3 days from home, 2 days office-based_** **Overview** My client is a large and leading Insurance Group who are seeking people who have previously worked within a Complaints...
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Complaints Handler
1 week ago
Manchester, United Kingdom Page Personnel Full timeOpportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client is a leading fashion retailer with a great reputation on the market. They are looking for Complaints Handlers to join the team, as they are going through a period of growth and are looking to expand the team. This role offers excellent career progression,...
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Escalations Complaint Handler
1 week ago
Manchester, United Kingdom CarFinance 247 Full timeHere at Car Finance 247 we are looking to recruit an experienced escalated complaints handler to join our Customer Care Team!As an Escalated Complaints Handler, you will be able to have difficult conversations confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards...
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Escalations Complaint Handler
1 week ago
Manchester, United Kingdom Car Finance 247 Full time £20,000 - £40,000 per yearAbout The RoleHere at Car Finance 247 we are looking to recruit an experienced escalated complaints handler to join our Customer Care TeamAs an Escalated Complaints Handler, you will be able to have difficult conversations confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our...
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Triage Complaints Handler
1 week ago
Manchester, United Kingdom CarFinance 247 Full timeThe Team Car Finance 247 is the UK's leading digital car finance platform. But that's just part of our story. At our core, we're a Manchester-based tech business with a customer-centric approach. With our innovative team, we've created a platform that strips the complexity out of the car finance process, empowering our customers with our straightforward...
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Complaints Handler
2 days ago
Manchester, United Kingdom Zuto Full time**Complaints Handler** **Salary - **£28,500 basic **Location - **Manchester **No weekend work, 9am-6pm Monday to Friday** **What we are offering you**: - £28,500 - Clear progression throughout the business - Award winning Induction training and development from our ISM accredited training programme - As a Complaints Handler, you will be given thorough...
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Complaints Handler
2 weeks ago
Manchester, United Kingdom GerrardWhite Full time**Complaints Handler** **Salary**: £21,000-£25,000 (depending on experience) **Hours**: Monday to Friday 9 am-5 pm **Location**: Manchester **_- Hybrid Working, 3 days from home, 2 days office-based_** **Overivew** **Your main duties will be to**: - Manage own caseload, ensuring all complaints are handled within required deadlines and FCA...
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Triage Complaints Handler
2 weeks ago
Manchester, United Kingdom Car Finance 247 Full time £20,000 - £29,000 per yearThe Team Salary: Up to £29,000 DOE Contract: Full time – 37.5 hours per week. Hours: Monday-Friday 9am – 5.30pm The day-to-day As a Team 247 Inbound Complaints Executive you'll spend your days helping to deliver fair outcomes for customers who have complaints, queries, or issues to resolve. That looks like: Responding to - and...
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Complaints Handler
6 days ago
Manchester, United Kingdom Peel Solutions Full time**We are currently recruiting for a Complaints handler in Newton Heath.** **Pay rate**:PAYE 14 per hour. **Contract duration**:Temporary ongoing **Purpose**: - To be the first port of call for all contact into the branch by the public, partners and staff. - To ensure all incoming work into the branch is quickly assessed and passed to the correct...
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Complaints Handler
1 week ago
Manchester Airport, United Kingdom ABM UK Full time**JOB TITLE: Complaints Handler** **REPORTING TO: General Manager** **LOCATION: Manchester Airport** **HOURS: 40 hours per week** **PAY RATE: COMPETITIVE** **ROLE OVERVIEW AND PURPOSE** To ensure the effective management of all feedback received in respect of the PRM operation at Manchester Airport, including the provision of a professional and...