Sales Associate

Key Responsibilities Consistently achieve and/or exceed monthly and quarterly budgets and KPIs through proactive selling, upselling, and cross-selling techniques. Put forward marketing initiatives for the boutique to drive awareness, footfall, and sales to the Boutique Manager. Be presentable, in line with company guidelines, on the shop floor and when representing the brand. Demonstrate ability to proactively recruit new clientele. Provide customers with product knowledge and recommendations on which Bremont products best suit their needs. Cultivate and maintain good relationships with existing clients. Ensure a best‑in‑class client experience acting as an ambassador for the company and deliver consistent first‑class customer service and after‑sales experience to increase and retain customer loyalty. Ensure live chats are attended to daily in line with company expectations. Use excellent written skills for all client and internal communication, responding swiftly and providing accurate information. Show flexibility to work varied shifts, including evenings and weekends, and provide support at other boutiques when required. Ensure events run smoothly by assisting with set‑up and take‑down, meeting and greets guests, and finding opportunities to build client relationships. Receive and distribute service/repair watches and liaise with Customer Service to ensure great customer service and follow‑up throughout the process. Take pride in the boutique environment with visual merchandising and ensure the boutique meets model store standards. Actively participate in in‑store events, trunk shows, and promotional activities to generate excitement and sales. Address customer concerns with grace and professionalism, finding solutions to maintain satisfaction. Stay updated on current fashion trends and industry news to inform customer interactions. Embody the brand image through professional demeanor, attire, and communication style. Process sales transactions accurately and efficiently to ensure a smooth checkout experience. Establish and nurture long‑term relationships with clients through regular communication, personalized attention, and follow‑ups. Adhere to all store policies, procedures, and legal requirements, including returns, exchanges, and counterfeit detection. Be vigilant about store security, protecting high‑value items and preventing theft or fraud. Ensure compliance with GDPR data protection requirements and maintain confidentiality of sensitive information. Work as part of a team, collaborating with associates, managers, and support staff to ensure smooth store operations. Person Specification A hard‑working and reliable attitude. Proven success working in a fast‑paced and changing environment and delivering against objectives. Effective merchandising skills and attention to detail. Minimum 2 years of luxury retail experience. Strong grasp of both mainstream and niche watch brands. Self‑motivated with strong interpersonal skills. Excellent presentation and written skills. Extensive IT skills, including Microsoft Office (Word, Excel, PowerPoint) with at least intermediate Excel proficiency. Role Specific Benefits Generous holiday entitlement: 25 days plus an extra day off for your birthday. Life assurance: peace of mind with life cover at 3× your annual salary. Family‑friendly benefits: enhanced maternity and paternity leave. Celebrate your milestones: loyalty awards and a chance to receive an iconic Bremont timepiece. Career growth: tailored training programmes and clear development pathways. Exclusive discounts: permanent employee discounts on Bremont watches and special ‘Friends & Family’ sales. Wellbeing support: confidential counselling, 24/7 financial and legal advice. Social culture: summer parties, seasonal gatherings, and regular social events. Give back: support for volunteering with flexibility for approved time off. Working Environment Standard weekly working hours: 32 hours. Shop opening hours: 10 am – 5 pm Monday‑Saturday, 11 am – 4 pm Sunday. This role works autonomously in line with the boutique manager and requires national travel. Probation: 4 months. Notice period: 2 months. Interview Process Stage 1: Interview with the hiring manager and HR via Teams. Stage 2: Interview with the hiring manager and senior manager onsite. We are dedicated to creating an open and inclusive working environment, ensuring equal opportunity for all candidates. We adapt our hiring practices to meet individual needs and welcome requests for adjustments throughout the process. Seniority Level Entry level Employment Type Contract Job Function Marketing Services Referrals increase your chances of interviewing at Bremont Watch Company by 2x. Get notified about new Salesperson jobs in Manchester, England, United Kingdom. Manchester, England, United Kingdom 2 months ago Sales Associate - Victoria’s Secret, Manchester Trafford Greater Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 month ago Manchester, England, United Kingdom 5 months ago Manchester, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 1 month ago Manchester, England, United Kingdom 6 days ago Sales Associate (Full Time) - Manchester Trafford Centre Manchester, England, United Kingdom 5 days ago Manchester, England, United Kingdom 1 month ago Manchester, England, United Kingdom 6 days ago Manchester, England, United Kingdom 2 weeks ago Expression of Interest - Seasonal Store Colleague - North West Manchester, England, United Kingdom 2 weeks ago Door to Door Sales - Manchester (OTE £50k) Manchester, England, United Kingdom 4 weeks ago Manchester, England, United Kingdom 3 weeks ago Entry Level Sales Development Representative (HF1298479) Manchester, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 3 months ago Door to Door Sales Executive - Stockport Stockport, England, United Kingdom 1 week ago Greater Manchester, England, United Kingdom 4 weeks ago Door to Door Sales - Stockport (OTE £50k) Stockport, England, United Kingdom 4 weeks ago Farnworth, England, United Kingdom 1 month ago Manchester, England, United Kingdom 4 months ago Sales Development Representative (Inbound & Outbound) Greater Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 1 month ago Prescot, England, United Kingdom 1 month ago Greater Manchester, England, United Kingdom 4 days ago Warrington, England, United Kingdom 2 months ago St Helens, England, United Kingdom 1 month ago Bury, England, United Kingdom 2 months ago Greater Manchester, England, United Kingdom 22 hours ago Oldham, England, United Kingdom 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr