Senior Sales Associate

2 days ago


Manchester, United Kingdom Sunglass Hut Full time

**SENIOR SALES ASSOCIATE**

Being part of **EssilorLuxottica** means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Together, we make a brighter future.

Born in 1971, **Sunglass Hut** started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going - bringing that same family feel and welcoming spirit as the very first kiosk to our stores today

**JOB SCOPE AND MAIN RESPONSIBILITIES**:
To work in partnership with the Store Management team to oversee the day-to day running of the store, including selling, motivating the team of Sales Associates to drive sales. As a Senior Sales Assistant you will be a role model in operational excellence, through your knowledge in both store operations and brand excellence. You will bring a level of energy which inspires others to deliver results. You will have outstanding customer service and will drive sales through coaching, training and communicating policies and procedures.

As a Senior Sales Assistant you would be a Key Holder for your store and responsible for opening and closing the store in the Store Managers absence. As a EssilorLuxottica ambassador you will understand and bring to life the Company values and the Sunglass Hut culture.

**AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES**:

- Achieving high levels of sales performance and results on the shop floor
- Covering the Store Manager and Assistant Manager in their absence - including opening and closing the store.
- Ensuring store operations are adhered to in accordance to Company operating procedures and policies.
- Ensuring stock compliance through regular frame counts in accordance to store operating procedures.
- Driving performance through others by coaching and mentoring the Sales Associates on the shop floor.
- Leading from the front in terms of brand and product knowledge by ensuring you are regularly attending brand/product training.
- Brand and Product ambassadors.
- Coach associates to consistently deliver effective selling behaviours resulting in high customer engagement.

**TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE**
- Previous retail experience (ideally in a sales environment)
- Strong problem solving skills
- Results driven
- Strong selling skills
- Customer service
- Coaching and development
- Communication and listening
- Structured approach to tasks
- Compliance focused

**Job Types**: Full-time, Permanent

Application question(s):

- What KPIS have you previously worked with?

**Experience**:

- Customer service: 3 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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