Receptionist

1 day ago

Reading, United Kingdom LAH Property Marketing Full time

OverviewRole: Receptionist - Part TimeLocation: ReadingSalary: £16,380 paWe’re looking for two professional, personable, and proactive Corporate Receptionists to join our front-of-house team in a prestigious office building. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business. Role detailsYou should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You’ll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building. Key Responsibilities – ReceptionManage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectationsMeeting, greeting and registering all visitors to the building, providing exceptional customer service to allEfficiently managing deliveries, including couriers and postStock-check and re-order front of house suppliesGeneral administration, as required Key Responsibilities – Building managementYou will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queriesWork closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolutionManage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance logProduce a weekly report for key stakeholders Key Responsibilities – Tenant experience and community engagementOrganise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required) Skills, Knowledge and ExpertiseProven experience in a front of house reception role and are ready for a new challengeYou have facilities management experience (desirable)Personable and proactive with a confident manner and able to deliver impeccable customer serviceSelf-motivated and thrive in an environment where you are required to multitaskExcellent problem resolution skills along with outstanding communication and active listening skillsCompetent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes BenefitsCompany pensionReferral programmeWellness scheme, including a 24-hour confidential helplineCompany EventsLAH Training AcademyFree parking #J-18808-Ljbffr

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