Receptionist

6 days ago

Reading, Reading, United Kingdom LAH Property Marketing Full time £32,000 - £40,000 per year
Receptionist

Department: Front of House

Employment Type: Part Time

Location: Reading

Compensation: £16,380 / year


Description Receptionist  -  Part Time
Reading   £16,380 pa    We're looking for a professional, personable, and proactive Corporate Receptionist to join our front-of-house team in a prestigious office buildings. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business.

You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience.  You'll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.   Salary:   £16,380 pa part time    Hours:   Monday and Tuesday 8.00am – 6.00pm, Wednesday 8am-1pm

Key Responsibilities Reception
  • Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations
  • Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
  • Efficiently managing deliveries, including couriers and post
  • Stock-check and re-order front of house supplies
  • General administration, as required

Building management
  • You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
  • Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
  • Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
  • Produce a weekly report for key stakeholders
Tenant experience and community engagement
  • Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
  • Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)


Skills, Knowledge and Expertise
  • Proven experience in a front of house reception role and are ready for a new challenge
  • You have facilities management experience (desirable)
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Self-motivated and thrive in an environment where you are required to multitask
  • Excellent problem resolution skills along with outstanding communication and active
     listening skills
  • Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes

Benefits
  • Contributory pension scheme / life assurance
  • 24 / 7 access to a virtual GP for you and your family
  • Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
  • Financial and legal information support
  • Discounts and deals across multiple businesses
  • Referral programme
  • LAH training academy

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