Receptionist

5 days ago

Reading, United Kingdom Savills Full time

**Role Overview**

The role based at the multidisciplinary Reading Office, with six professional teams and a headcount of 30, is to provide a first-class service to all staff and visitors (internal and external). Also working closely with the office administration team, ensurethe office runs smoothly with a particular focus on the front-of-house functionality.

**Team Overview**

Savills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeingoffer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.

This Office Administration team, currently consists of a team of 3 including a Receptionist. We are looking for a Receptionist to provide a first class service to all staff and visitors (internal and external) and assist with ensuring the smooth runningof the front-of-house area of the office and working closely with the other members of the team.

**Key Responsibilities of the Role**
- Being the first point of contact both face to face and on the telephone for clients, professional contacts, employees, tenants, suppliers, etc.
- Responsible for managing meeting room requirements
- Responsible for managing all car parking requirements
- Responsible for all incoming and outgoing post
- Maintaining weekly, monthly and daily records
- Booking of travel and accommodation via the travel booking system
- Ensuring the front of house areas are clean and tidy at all times
- Raising PO Numbers and processing invoices
- Updating and maintaining the Receptionist Processes and Procedures Manual
- Assisting the Office Co-ordinator with ad hoc tasks and/or projects
- This is not an exhaustive list, in addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time_

**Skills, Knowledge, and Experience**

**_Technical experience:

- _**

Essential
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook & Microsoft Teams
- Educated to GCSE level and above
- Professional and confident telephone manner

Preferred
- Previous experience of using Touchpoint, Condeco, and Travel Booking software

**_Skills and Knowledge_**
- Previous experience of performing a Receptionist role
- A proven track record in providing excellent customer service and administrative support
- Confidentiality and discretion in dealing with all aspects of the role
- Strong communication skills both verbally and written
- Excellent attention to detail and organisation skills
- Ability to multi-task and prioritise
- Pro-active and flexible approach to work
- Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
- Diplomatic, friendly and approachable

**Assessment applicants can expect during selection**
- Initial contact by telephone
- 1st and 2nd stage interview
- Personality Profile

**Savills employee offer

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