Voids Administrator
2 days ago
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years’ experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. The Role We’re looking for a highly organised and customer-focused Voids Administrator to join our Repairs & Maintenance division. Working as part of a fast-paced call centre environment, you will support the operational team in delivering an efficient, responsive service to social housing residents and clients. You’ll help coordinate appointments, manage job updates, liaise with residents, supervisors and tradespeople, and ensure all information is accurately maintained. Your work underpins the smooth delivery of voids and maintenance works across the contract and ensures a great experience for every resident. Responsibilities Provide outstanding customer service to residents, clients and internal teams. Arrange and coordinate appointments with tradespeople in a cost-effective, organised manner. Manage queries from residents, including rearranging appointments where required. Log current jobs onto our job management system and keep all records up to date. Reschedule appointments using Opti-Time and other planning tools. Work closely with supervisors and operatives to organise and schedule works. Order equipment and materials as needed to support jobs. Act as the key communication link between the resident and maintenance teams. Liaise with staff at customer sites, keeping them informed of job progress. Ensure accurate and timely updates, reporting and information flow at all times.Follow internal processes and sustainability practices, supporting environmental compliance. About You You’re an excellent communicator with strong organisational skills and a calm, customer-first approach. You enjoy working in a fast-paced environment, can multitask effectively, and take pride in keeping information accurate and up to date. You thrive on collaboration and are confident dealing with residents, supervisors and colleagues across the business. Requirements Experience working in a call-centre or customer service environment Knowledge of the maintenance sector and related terminology. Strong IT skills, including job management systems and scheduling tools (e.g., Opti-Time, ROCC). Excellent telephone manner, communication skills and customer-focused approach. Ability to prioritise issues, meet tight deadlines and work under pressure. Strong problem-solving skills and attention to detail. Team player with a strong work ethic and a commitment to respect, professionalism and sustainability. Benefits Competitive salary 25 days’ annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox – discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and internal progression opportunities Our Commitment Many faces, One Axis. We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you’re a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we’d love to hear from you. #J-18808-Ljbffr
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Repairs & Voids Coordinator
7 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Borough of Newham Full time £41,133 - £43,680 per yearDescriptionRepairs & Voids Coordinator PO1 £41,133 - £ 43,680 per annum1 permanent post This position reports to the Project Manager - Voids. It has no line management responsibilities.The role will predominately be assisting the Project Manager to provide effective administrative and coordination support in the delivery of void property works, ensuring...
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Voids Operations Manager
1 day ago
Stratford-upon-Avon, United Kingdom Axis Europe Full timeAxis Europe, part of Axis CLC, is a trusted property services specialist with over 55 years’ experience, employing 1,500+ people and supporting more than 250 clients across the UK. We deliver responsive repairs, planned works, refurbishments, and voids services across thousands of homes—combining local expertise with the scale and stability of a national...
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Voids & Maintenance Scheduler
2 days ago
Stratford-upon-Avon, United Kingdom Axis Europe Full timeA leading property services provider in the UK is seeking a Voids Administrator to enhance the operational efficiency of their Repairs & Maintenance division. You will be key in coordinating appointments and maintaining effective communication between residents and tradespeople, ensuring outstanding customer service. Ideal candidates have experience in a...
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Voids Administrator
5 days ago
Stratford, United Kingdom Axis CLC Full timeAxis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years’ experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. The Role We’re...
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Administrator
2 weeks ago
Stratford-upon-Avon, United Kingdom Fortem Careers Full timeThe RoleDue to our continued success here at Fortem, we have a new permanent opportunity for a skilled Administrator to become a pivotal part of our Orbit Housing Planned works team based in Stratford upon Avon.The Administrator will be working within our social housing planned works team which is made up of a team of 3 Administrators who each look after a...
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Voids Operations Manager
5 days ago
Stratford, United Kingdom Axis CLC Full timeAxis Europe, part of Axis CLC, is a trusted property services specialist with over 55 years’ experience, employing 1,500+ people and supporting more than 250 clients across the UK. We deliver responsive repairs, planned works, refurbishments, and voids services across thousands of homes—combining local expertise with the scale and stability of a national...
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Voids Coordinator
2 days ago
Kingston Upon Thames, United Kingdom Howells Solutions Full time**Voids Coordinator - Social Housing** **South West London based **Salary**: £26,000 Full Time, Permanent position** Are you an experienced Administrator within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may be able to help you! Here at Howells, we are working with a leading, UK...
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Commercial Administrator
2 days ago
Stratford, United Kingdom Howells Solutions Full time**Commercial Administrator - Social Housing Repairs & Maintenance** **Based in Stratford** **Full Time - permanent** **Salary: £30,000 - £35,000** We are working with a leading Social Housing Repairs and Maintenance Contractor to find a successful and proactive Commercial Administrator to join their team in Stratford. You will be working within the...
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Pre-void Officer
2 days ago
Staines-upon-Thames, United Kingdom A2Dominion Housing Group Ltd. Full time**Pre-Void Officer** **Location: Staines** **Salary: £35,000 - £37,000** **Fixed Term Contract - 12 months - full time** A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities...
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Administrator
6 days ago
Kingston upon Thames, United Kingdom Nuco Solutions Ltd Full time**Job Title**: Void Administrator **Office Location **: Kingston **Salary**:£21,000 - £24,000 **Role**:MOD Property Maintenance **Reports to**:Commercial Director void maintenance and projects works to the MOD housing estates throughout London. We are based at Kingston and schedule works to our contractors who deliver works throughout London. **Duties &...
