Team Leader

2 weeks ago

Ipswich, United Kingdom Leading Lives Full time

Job Description Location: Leading Lives Ltd, Marguerite Jefferies Centre, 12 Great Whip Street Team Leader – South Suffolk Independent Lives Salary: £13.10/hr + 45p a mile + more enhancements Contract: 37 Hour Contract Are you ready to lead, inspire, and make a real impact? Join Leading Lives, a not‑for‑profit, employee‑owned social enterprise supporting adults with learning disabilities across Suffolk. The Role We’re looking for a hardworking, proactive Team Leader to coach and support our South Independent Lives team in delivering meaningful social care within individuals' homes and out in the community. This role requires someone who can think on their feet, solve day‑to‑day challenges independently, and take ownership of operational decisions without direct Service Manager support. You’ll be the vital link between team members and management—driving quality, culture, and consistency while ensuring our customers live the lives they choose. Why Join Us? Award‑winning training & development Opportunity to become a shareholder in our employee‑owned enterprise Up to 8% pension contribution Cycle to work scheme, EAP, casual dress, sick pay, and more Make a difference—every single day What You’ll Do Support the care coordinator around the rota to ensure consistent, person‑centred care. Monitor and record staff absences using the sickness sheet. Support the recruitment process, including interviews and onboarding. Mentor new team members, ensuring they feel supported and confident in their roles. Audit running records and other documentation to maintain compliance and quality standards. Conduct live supervisions and regular supervisions with team members. Complete return‑to‑work interviews following staff absences. Lead and participate in team meetings, promoting open communication and collaboration. Review and manage incident reports, ensuring actions and learning are followed up effectively. 50/50 split of time between the office and the community. What You’ll Need Experience in home care, supported living, or community care. Strong leadership and communication skills. A passion for supporting people to live independently. Excellent organisational and problem‑solving abilities. Confident in managing rotas, staff performance, and service quality. Full UK driving licence and access to a vehicle essential. Level 3 in social care or evidence of equal experience. Your Journey Starts Here You’ll receive a 3‑week induction with a dedicated buddy to support you from day one. Start date subject to enhanced DBS and safer recruitment checks. Company Culture Values‑Driven: Leading Lives not only talks about their values but actively embodies them in daily operations. Employee Testimonials: The company encourages feedback from employees like Anna, an experienced support worker, to showcase the positive impact of their values on staff. Authenticity: Leading Lives emphasises authenticity, highlighting that they are not just empty words but a lived reality within the organization. We’re a Disability Confident Committed employer We are happy to make reasonable adjustments whenever possible. Please let us know if you need any support or adjustments with your application and the process. Closing Date Friday 28th November 2025 Contract Type Fulltime Salary £13.10 Hourly #J-18808-Ljbffr

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