Head of IT Service Operations

A leading IT services company in Cardiff is seeking a Head of Service Desk. This role involves leading and evolving the Service Desk function to enhance customer satisfaction and operational excellence. The ideal candidate will have strong leadership skills, experience in managing Service Desk operations, and a good understanding of ITIL frameworks. This...

A leading IT services company in Cardiff is seeking a Head of Service Desk.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.This role involves leading and evolving the Service Desk function to enhance customer satisfaction and operational excellence.The ideal candidate will have...

Job description **Who we are** LATCH is a charity that supports children, young people and their families who have received a cancer or leukaemia diagnosis and are under the care of the Oncology Unit at the Children’s Hospital for Wales in Cardiff. LATCH was established back in 1982 and has supported thousands of children and families over the past...

A financial services company in Cardiff is seeking a Head of Standby Operations to lead the Standby Servicing team. This role involves overseeing operations to ensure high-quality service and customer satisfaction, while driving operational excellence. The ideal candidate should have strong leadership skills and a background in operations management. You...

**Role**: Head of Operations **Hours**: 37.5 hours **Location**: Hybrid **Salary**: £55,000 rising to £56,780 upon completion of probationary period **Job Type**: Permanent As a member of Drive’s Business Planning Group, the Head of Operations will lead the Operations Team to deliver exceptional high-quality services to the individuals supported by...

A leading credit and analytics platform is looking for a Head of Standby Operations in Cardiff. The successful candidate will lead the Standby Servicing team, ensuring performance and efficiency while driving customer satisfaction. Responsibilities include developing policies, overseeing operations, and managing budgets. Candidates should have a Bachelor’s...

**Role Overview** The key focus of the role is to implement the strategy for prioritising the teams’ workflows to ensure potential liability claims against the business are negated. It is to ensure the teams are working as efficiently as possible together using smart data integrationand to ensure we have the right level of resource in place to deliver a...

We are looking for team members to join our #teamsteam at The Head of Steam here in Cardiff. Craft. Cocktails & Cask. From the freshest craft beer, to an extensive range of European styles we know our beer! We also offer a huge range of spirits, great cocktails, cask ales and great food. Are you fun? Do you want to learn? No or Limited experience? No...

My client is looking for a Head of Operations for a 6-month interim. - Optimise and deliver a best-in-class customer experience for our franchisees, pupils and instructor trainees. Integrate best-practise from other industries with a focus on high-growth, technology-led businesses. - Support the business to transform from a service department to a class...

Head of Standby Operations page is loaded## Head of Standby Operationslocations: Cardiff - One Capital Quartertime type: Full timeposted on: Posted Todayjob requisition id: R16460Management LevelEWe are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through...