Occupational Health Administrator

Job Title Occupational Health Administrator Department & Location Department: Environmental Health and SafetyLocation: Hamble, with flexibility to cover all UK sitesGLS: P1Working hours: Monday – Friday, 9am to 5pm Company Overview CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses. Job Summary – What to Expect As an Occupational Health Administrator in our Environmental Health and Safety Team, you will assist the occupational health team by providing comprehensive, efficient, and responsive administration support to the medical, nursing and physiotherapy staff of the Occupational Health Service. You will often act as one of the first points of contact for those accessing the service, requiring you to handle information with the highest level of confidentiality, and play a key role in coordinating communication between staff, managers, and clinical professionals. Responsibilities Providing essential administrative and organisational support to ensure the smooth delivery of clinical services Ensuring complete confidentiality when dealing with employees and supporting the department in maintaining sensitive medical information as required by the General Data Protection Regulations Demonstrating excellent interpersonal and communication skills with awareness of personal and professional boundaries due to the complex nature of the medical environment Managing appointments in the appropriate diaries, avoiding conflicting schedules, taking account of the different shift patterns for users of the service and liaising with appropriate team leaders, shift leaders and HR to ensure appointments are in place Undertaking a full range of administrative duties based on the current occupational health internal policies and procedures Dealing sensitively with anxious or worried individuals during telephone contact, in person or via online communications and escalating to Occupational Health Advisors where appropriate Managing the ill health at work reports from Eco-online (the online accident reporting system) and following up on any absence caused by the incident reported Carrying out the first aid needs assessment on a bi‑monthly basis, ensuring first aid lists for all sites are up to date, keeping accurate records of first aiders and training needs, organising training for new first aiders or refresher training for current first aiders using a variety of providers Maintaining the defibrillators on all sites, checking function every 2 months and keeping accurate records of when batteries or defib pads need changing, ordering and replacing them Managing all Occupational Health documentation on the eQMS (Agile); ensuring review, update and publishing occurs in a timely manner On rare occasions you may be asked to work an evening; ample notice will be given About You – Qualifications and Experience Proven experience in administration, ideally within a health, wellbeing, or other confidential environment Computer literacy and competency in the use of all Microsoft Office Applications Strong organisational skills, accuracy, and attention to detail Ability to handle sensitive information and maintain confidentiality at all times Familiarity with confidential record systems or secure database management Understanding of wellbeing, health promotion, or workforce resilience principles Current driving licence and access to a vehicle Ability to demonstrate attention to detail whilst working under pressure with minimum supervision Excellent interpersonal, communication skills with awareness of personal and professional boundaries in the complex environment Self‑awareness, assertiveness, empathy, tact, and respect for others irrespective of gender, social class, race or sexual orientation Experience & Education – Required Sound educational background (minimum GCSE) which must include a good standard of numeracy, written and spoken English Preferably administrative qualifications and experience of customer service within a health or HR environment Preferably knowledge of health and safety legislation Experience & Education – Preferred Administrative qualifications and experience of customer service within a health or HR environment Knowledge of health and safety legislation What We Offer You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision. What You Can Expect As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. With our CooperPride, African Descent, Women’s Impact Network and Mind Body and Wellbeing Employee Resource Groups, we offer opportunities for employees to learn and grow within an inclusive and safe space. Apply Now If you like what you see, take the first step towards your Brighter Future and apply today All suitably qualified applicants will receive equal consideration and opportunities from CooperVision. Please view our careers page to view all other opportunities: https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 #J-18808-Ljbffr