Occupational Health Administrator

Job Description
Job title: Occupational Health Administrator

Department: Environmental Health and Safety

Location: Hamble, with Flexibility to Cover all UK Sites

GLS: P1

Working hours: Monday – Friday, 9am to 5pm

A brighter future awaits you
CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It's more than making contact lenses, it's about giving lens wearers freedom and confidence to move about their daily lives. We're all about bright futures – for our people and those who wear our contact lenses.

Job summary – What to expect:
As an Occupational Health Administrator in our Environmental Health and Safety Team, you will assist the occupational health team by providing a comprehensive, efficient, and responsive administration support to the medical, nursing and physiotherapy staff of the Occupational Health Service. You will often act as one of the first points of contact for those accessing the service, requiring you to handle information with the highest level of confidentiality, and play a key role in coordinating communication between staff, managers, and clinical professionals.

Your responsibilities will include:

• Providing essential administrative and organisational support to ensure the smooth delivery of clinical services
• Ensuring complete confidentiality when dealing with employees and to support the department in maintaining sensitive medical information as required by the General Data Protection Regulations.
• Demonstrating excellent interpersonal and communication skills with awareness of personal and professional boundaries due to the complex nature of the medical environment
• Managing appointments in the appropriate diaries, avoiding conflicting schedules, taking account of the different shift patterns for users of the service and liaising with appropriate team leaders, shift leaders and HR to ensure appointments are in place.
• Undertaking a full range of administrative duties based on the current occupational health internal policies and procedures.
• Dealing sensitively with anxious or worried individuals during telephone contact, in person or via online communications and escalate to Occupational Health Advisors where appropriate.
• Managing the ill health at work reports from Eco-online (the online accident reporting system) and following up on any absence caused by the incident reported.
• Carrying out the first aid needs assessment on a bi-monthly basis, ensure first aid lists for all sites are up to date, keep accurate records of first aiders and training needs, organise training for new first aiders or refresher training for current first aiders using a variety of providers.
• To maintain the defibrillators on all sites, checking function every 2 months and keeping accurate records of when batteries or defib pads need changing, ordering these and changing them.
• Managing all Occupational Health documentation on the eQMS (Agile); ensuring review, update and publishing occurs in a timely manner.
• On rare occasions you may be asked to work an evening, plenty of notice will be given.

Job Description
A full job description is available upon request.
About you:
We are looking for someone with:

• Proven experience in administration, ideally within a health, wellbeing, or other confidential environment.
• Computer literacy and competency in the use of all Microsoft Office Applications
• Proficiency in the use of Microsoft Office applications including Word, Excel, Outlook.
• Strong organisational skills, accuracy, and attention to detail.
• Ability to handle sensitive information and maintain confidentiality at all times.
• Familiarity with confidential record systems or secure database management.
• Understanding of wellbeing, health promotion, or workforce resilience principles.
• Current driving license and access to a vehicle.
• Ability to demonstrate attention to detail whilst working under pressure and with minimum supervision
• Excellent interpersonal, communication skills with awareness of personal and professional boundaries to the complex nature of the environment.
• Self -awareness, assertiveness, empathy, tact and sense of respect for others irrespective of gender, social class, race or sexual orientation.

Experience & Education:
Required

• Sound educational background (minimum GCSE) which must include a good standard of numeracy, written and spoken English.
• Preferably administrative qualifications and experience of customer service within a health or HR environment.
• Preferably knowledge of health and safety legislation.

Preferred

• Preferably administrative qualifications and experience of customer service within a health or HR environment.
• Preferably knowledge of health and safety legislation

What we offer:
You'll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more

We are committed to our employees' personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we'll give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in you career and grow with CooperVision

What you can expect:
As a CooperVision employee, you'll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. With our CooperPride, African Descent, Woman's Impact Network and Mind Body and Wellbeing Employee Resource Groups, we offer opportunities for employees to learn and grow within an inclusive and safe space.

If you like what you see, take the first step towards your Brighter Future and apply today All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
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