Sales Counter Manager – Plumbing, Heating

2 weeks ago


Macclesfield, United Kingdom Stuart J Warrington & Co - Kitchens, Bathrooms & Plumbing Full time

Sales Counter Manager Stuart J Warrington & Co is Macclesfield’s last independent plumbers’ merchant — a trusted, family‑run business serving the local trade for over 40 years. We’re now entering the next phase of development on our trade counter and bathroom offering, and we are looking for an experienced, confident Sales Counter Manager who is ready to take ownership and help drive growth. We’re looking for someone who doesn’t wait for business to walk in — they go and get it. This is the role for you. Role Overview This is a senior, hands‑on position responsible for running the trade counter day‑to‑day and helping us build a more proactive, profitable counter operation. Responsibilities Lead the service at the trade counter for plumbers, heating engineers, builders, and retail customers Actively quote and follow up on bathroom, plumbing, and heating enquiries Drive profitable sales by recommending alternatives, upselling, and building relationships Manage customer orders, stock queries, supplier returns, and sourcing of non‑stock items Take ownership of stock accuracy, pricing, and product presentation (supported by additional hours from our delivery/stock assistant) Embrace the ongoing trade counter improvements, including the rollout of our new EPOS system Work closely with the director to shape the future of the counter business and deliver agreed profit targets What We're Looking For Strong plumbing/heating trade counter experience Confidence dealing with both trade and retail customers Commercial mindset with an understanding of margins, pricing, and profitability Proactive; builds relationships, follows up quotes, and drives sales Ability to manage the counter operation while also contributing to bathroom quotations Embraces change and is keen to help implement improvements Organised, accurate, and able to run the counter with minimal supervision Desire to take ownership of results and be rewarded for performance Why Join Us? £35,000–£42,000 salary depending on experience Attractive profit‑based bonus scheme linked to counter performance Opportunity to help shape and modernise a long‑standing, well‑respected local business Family‑run company with a loyal customer base and strong reputation Ongoing investment in trade counter improvements New EPOS system to support quoting, stock, and customer service A role with real autonomy and the freedom to make the department your own How to Apply To apply, please send your CV—or a brief summary of your experience—to the employer. We welcome applications from candidates who want to bring their experience, energy, and drive to help us take the counter business to the next level. #J-18808-Ljbffr


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