Customer Success Executive

1 week ago

Manchester, United Kingdom The Growth Consultants Full time

The Growth Consultants provided pay range This range is provided by The Growth Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from The Growth Consultants Our client is a fast‑growing SaaS organisation that is transforming the way businesses use data to drive growth, reduce financial risk, and remain compliant. As part of their continued expansion, they are seeking a Customer Success Executive to join their team. This is an excellent opportunity for a customer‑focused professional who enjoys building strong relationships, solving problems, and helping clients achieve measurable success. The Role As a Customer Success Executive, you will act as the first point of contact for clients, providing support, training, and guidance to help them gain maximum value from the platform. You will play a key role in driving product adoption, increasing customer satisfaction, and supporting retention goals. Key responsibilities include: Delivering tailored onboarding and training sessions for new clients. Providing responsive and effective support via helpdesk, phone, and email. Monitoring client engagement and health metrics through CRM and analytics tools. Hosting refresher and feature‑focused sessions to promote adoption. Identifying risks, resolving issues, and supporting retention initiatives. Collaborating with internal teams to share client feedback and enhance the customer experience. About You The ideal candidate will be customer‑oriented, proactive, and adaptable, with a genuine interest in technology and client success. You will bring Proven experience in a Customer Success or similar client‑facing role within a SaaS or technology business. Strong understanding of customer adoption, engagement, and retention strategies. Experience using platforms such as FreshDesk, HubSpot, or similar CRM systems. Excellent communication, organisational, and problem‑solving skills. A positive, collaborative attitude and the ability to work effectively in a fast‑paced environment. What’s on Offer The opportunity to join an innovative SaaS organisation experiencing significant growth. A supportive and professional environment where development and progression are encouraged. Exposure to an ambitious and collaborative team culture. Competitive salary and benefits package. Seniority level Associate Employment type Full‑time Job function Customer Service and Sales Industry Software Development Location Manchester, England, United Kingdom Sign in to set job alerts for “Customer Success Executive” roles. #J-18808-Ljbffr

  • Customer Success Executive

    1 week ago

    Manchester, United Kingdom Page Personnel Full time

    Join a talented team to learn and grow within your career! - Opportunity to learn and create a new skill set **About Our Client**: We are working alongside a well known business based in Manchester, established in the Logistics Distribution and Supply Chain industry. Supplying to a wide range of retailers, they are looking for someone for their Customer...

  • Customer Success Executive

    4 weeks ago

    manchester, United Kingdom The Growth Consultants Full time

    Our client is a fast-growing SaaS organisation that is transforming the way businesses use data to drive growth, reduce financial risk, and remain compliant. As part of their continued expansion, they are seeking a Customer Success Executive to join their team. This is an excellent opportunity for a customer-focused professional who enjoys building strong...

  • Marketing & Customer Insights Lead – Success Education (Remote)

    1 week ago

    Manchester, United Kingdom Evolved Success Full time

    Company Description At Evolved Success we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise theres another mountain ahead — one that calls for more purpose creativity and freedom. Our business revolves around providing success education that equips professionals to...

  • Customer Success Executive

    2 weeks ago

    Manchester, United Kingdom Sherborne Talent Solutions Full time

    I am currently recruiting for a passionate and talented individual with great people skills to fulfil the role of a Customer Success Executive within the financial solutions sector. This is an exciting and rewarding opportunity to work with an established and highly successful company whereby you will get to with a fantastic talented group of people! The...

  • Customer Success Executive

    1 week ago

    Manchester, England, United Kingdom The Growth Consultants Full time £30,000 - £50,000 per year

    Our client is a fast-growing SaaS organisation that is transforming the way businesses use data to drive growth, reduce financial risk, and remain compliant. As part of their continued expansion, they are seeking aCustomer Success Executiveto join their team.This is an excellent opportunity for a customer-focused professional who enjoys building strong...

  • Customer Success Executive

    1 week ago

    Manchester, United Kingdom IRIS Full time

    Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use Do you thrive on guiding clients through their journey and ensuring they achieve long-term success If so wed love to hear from you!About the role:As a Customer Success Executive youll be a trusted advisor for our key customers...

  • Customer Success

    1 week ago

    Manchester, United Kingdom Appy Pets Full time

    **Customer Success & Marketing Executive** **Full-Time - Hybrid - Based in Monton (Eccles, M30 9GW) - Appy Apps / My Pet Walker** **Application deadline**: 11th July 2025 **About Us** Appy Apps is the team behind **My Pet Walker**, one of the UK’s leading software platforms for dog walkers, groomers, boarders, and daycare providers. We’ve processed...

  • Life Coach

    4 days ago

    Manchester, United Kingdom Success Insider Full time

    We're looking for a positive, driven and passionate individual to join our personal development company, **Success Insider.** We're one of the world's leading self-help and mental health educational platforms and we help people to master their psychology and unlock their full potential. Our company **Success Insider** has grown tremendously so far:...

  • Strategic Advisor – Success Education Leader

    1 week ago

    Manchester, United Kingdom Evolved Success Full time

    At Evolved Success we believe that success in corporate is only the beginning. Many professionals reach the peak of their careers only to realise theres another mountain ahead — a new chapter of growth leadership and impact.Thats why we exist: to provide success education that empowers professionals to evolve to their next level — equipping them with the...

  • Strategic Advisor – Success Education Leader

    2 weeks ago

    Manchester, United Kingdom EVOLVED SUCCESS Full time £150 - £200

    At Evolved Success we believe that success in corporate is only the beginning. Many professionals reach the peak of their careers only to realise theres another mountain ahead — a new chapter of growth leadership and impact.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Thats why...