Procurement Operations and Systems Lead

Procurement Operations and Systems Lead Lead and develop – manage procurement systems, MI and supplier relationships to deliver real impact. Drive responsible procurement – help shape NFU Mutual’s approach to governance, risk and ESG. Hybrid 60% homeworking available and 40% in Stratford-upon-Avon. About the role We’re looking for a Procurement Operations and Systems Lead to join our Procurement team at NFU Mutual. This is a fantastic opportunity to play a key role in shaping how we manage our procurement systems and reporting capability to deliver value, mitigate risk and support responsible business practices. Reporting to the Procurement Governance Manager, you’ll oversee the day-to-day management of our procurement operations and lead a small team of two. You’ll take ownership of procurement systems development, and the production of insightful management information that drives strategic decision-making across the business. In addition, you’ll lead reporting on key procurement KPIs, present MI and risk updates in team meetings, and identify opportunities to improve efficiency, control and compliance. The role also offers the chance to get involved in broader initiatives such as social enterprise and modern slavery activity, supporting NFU Mutual’s commitment to responsible and ethical procurement. Key Responsibilities Lead the management and development of procurement operations and systems, ensuring compliance with policy and alignment to business needs. Build and maintain effective supplier relationships, ensuring strong communication, performance management and continuous improvement. Lead and support a small team of two, fostering development and encouraging a collaborative, high-performing environment. Produce, analyse and present MI, KPI and risk reports, providing insights and recommendations to senior stakeholders. Support the SOTP policy and related governance processes, ensuring effective control of acquisition costs and risks. Identify, evaluate and deliver system and process improvements to enhance functionality and compliance. Manage third-party risk activities, including FSQS and material/outsourcing risk monitoring. Contribute to ESG-related procurement activities, including the potential to support supplier diversity and anti-modern slavery initiatives. Deliver short-term or one-off projects as required, ensuring outcomes are achieved to agreed standards. About you You’ll bring a balance of operational leadership, systems expertise and experience. You’ll be comfortable leading a small team, working collaboratively across the business, and using MI and reporting to drive insight and improvement. Essential skills and experience Strong procurement background, ideally within indirect or service categories. Proven ability to analyse and present management information, KPIs and risk data. Deep understanding of procurement systems, including upgrades and process enhancements. Demonstrable experience of leading and developing a small team. Knowledge of procurement processes and policies Desirable skills MCIPS qualification (or working towards). Degree-level education or equivalent experience. Experience supporting supplier diversity or anti-modern slavery initiatives. Internally, this role is called Procurement MI and Systems Specialist. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £43,550 - £50,000 depending on experience Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering – volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Salary sacrifice employee car scheme – subject to eligibility Working at NFU Mutual We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. #J-18808-Ljbffr