Remote Housing Complaints Leader
1 week ago
A recruitment agency is looking for a Housing Complaints Manager to oversee a complaints team and address issues with the Housing Ombudsman. The successful candidate will demonstrate strong leadership skills and manage compensation payments in line with guidelines. In this full-time, remote role, you will ensure high-quality responses are provided while minimizing reputational risks to the business.
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Housing Complaints Manager
3 weeks ago
London, United Kingdom Essential Employment Careers Full timeHousing Complaints Manager (REMOTE)needed, £23.32phPAYE - Reference: 5280421We are looking for a strong candidate to take responsibility for the people management within our complaints team, offering a robust and empathetic leadership approach.Candidates to ideally have a working understanding of the Housing Ombudsman being our main regulator.Take...
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Housing Complaints
2 weeks ago
Greater London, United Kingdom Inside Housing Management Full timeA leading social housing organization in Greater London is seeking a dedicated Complaints Officer for a 6-month fixed-term contract. The role involves managing the entire complaints process, ensuring adherence to organisational procedures, investigating complex complaints, and analyzing data to identify trends. Successful candidates will have relevant work...
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Housing Complaints
2 weeks ago
Greater London, United Kingdom Local Space Housing Association Full timeA social housing organization in Greater London is looking for a Complaints Officer to manage the complaints process and ensure compliance with regulations. The role entails analyzing data, investigating complaints, and making actionable recommendations for improvement. Candidates should have relevant work experience in housing or public services, and...
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Housing Complaints Team Leader
2 days ago
London, United Kingdom SECURITY ACCESS FIRE & ELECTRICAL LTD Full time**Complaints & Enquiries Team Leader** A leading local authority requires an interim Housing Repairs **Complaints & Enquiries Team Leader **to lead a new team of two Officers in their Housing Assets team. If successful, you’d be responsible for establishing this new team and working across the department to deliver new and efficient ways of working which...
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Complaints Lead
4 days ago
Greater London, United Kingdom Liquid RS Full timeJob Description A leading London housing association is seeking two experienced Complaints Leads to join their customer experience team and support the resolution of complex housing and repairs complaints. The organisation provides safe, affordable, and sustainable homes for thousands of residents across London and the South East, with a strong focus on...
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Complaints Team Leader
1 week ago
London, United Kingdom The Hyde Group Full timePart Time Complaints Team Leader (Job Share)London Bridge£37,000 Pro Rata (£18,500 per year)17.5 hours per week - Mon, Tues 9:00 am to 5:00 pm & Wed 1:30 pm to 5:00 pmHyde is looking for a Complaints Team Leader to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions...
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Complaints Team Leader
6 days ago
London, United Kingdom The Hyde Group Full timeJob DescriptionPart Time Complaints Team Leader (Job Share)London Bridge£37,000 Pro Rata (£18,500 per year)17.5 hours per week - Mon, Tues 9:00 am to 5:00 pm & Wed 1:30 pm to 5:00 pmHyde is looking for a Complaints Team Leader to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment...
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Complaints Team Leader
4 days ago
London, United Kingdom The Hyde Group Full timePart Time Complaints Team Leader (Job Share) London Bridge £37,000 Pro Rata (£18,500 per year)17.5 hours per week - Mon, Tues 9:00 am to 5:00 pm & Wed 1:30 pm to 5:00 pm Hyde is looking for a Complaints Team Leader to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that...
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Complaints Investigators
2 weeks ago
London, United Kingdom Phoenix Community Housing Full time**Job Description**: We have an exciting opportunity for two complaints investigators to join our new Complaints Investigation Team, which will ensure that all complaints are dealt with in a timely resident-focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve...
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Housing Complaints Investigator
1 week ago
Greater London, United Kingdom BDS (Northern) Limited Full timeOverview BDS are currently recruitng for a Complaint Officer to work with a well known Housing Association in the Hammersmith area. Your primary role is to proactively manage customer dissatisfaction before it escalates to a formal complaint. This is a new role in the organisation and you will serve as the first point of contact for customers who are...