Cloud Infrastructure Manager

Cloud Infrastructure Manager Lead and scale our cloud platforms, boost reliability, drive DevOps excellence, and guide a talented team powering engineering at tails.com. Changing the world of pet food for good. We’re Tails.com, a dog food subscription company creating truly tailored food for every dog we serve. We collect a few simple questions about each dog and use that data to craft a unique recipe that delivers optimal nutrition and taste to the door every month. Team The Cloud Infrastructure Team is made up of DevOps engineers who keep our AWS environment in tip‑top shape, support the core website, and maintain the factory’s cloud infrastructure. Role The Cloud Infrastructure Manager is responsible for the architecture, reliability, security, and continuous improvement of tails.com’s cloud platforms. You will build and lead a high‑performing team focused on cloud engineering, DevOps enablement, automation, and cyber‑resilient infrastructure. Key Responsibilities Lead the strategic design, delivery, and optimisation of cloud infrastructure across IaaS, PaaS, and SaaS environments. Define and evolve scalable, secure, cloud‑native architectures that meet business, security, and engineering requirements. Oversee core platform domains including compute, networking, storage, identity, container platforms, serverless services, and observability tooling. Champion infrastructure‑as‑code, automation, and GitOps practices to improve reliability, consistency, and deployment velocity. Plan and lead architectural evolution, upgrades, and platform improvements to ensure cloud services remain secure, scalable, and aligned with future business needs. Develop clear, forward‑looking platform roadmaps that enhance availability, performance, scalability, and long‑term architectural maturity. Drive modern DevOps practices through robust CI/CD pipelines, automation‑first approaches, and efficient deployment workflows. Embed reliability engineering standards through effective monitoring, logging, alerting, and well‑defined SLOs/SLIs. Lead structured post‑incident reviews and drive improvements that strengthen system resilience and reduce repeat issues. Enhance cloud security posture through security‑by‑design principles, automated guardrails, and close collaboration with Cyber Security. Ensure compliance with internal policies, regulatory obligations, and industry security frameworks. Own and continually improve backup, disaster recovery, and wider business resilience capabilities. Plan, forecast, and optimise cloud spend using FinOps‑aligned practices to ensure efficient and transparent use of cloud resources. Provide clear insights into cloud consumption, cost trends, and optimisation initiatives to support strategic decision‑making. Lead, mentor, and develop a high‑performing team across Cloud Infrastructure, DevOps, and Platform Security. Foster a culture grounded in engineering quality, innovation, continuous learning, and shared ownership. Ensure the team remains current with emerging technologies, cloud trends, and modern engineering practices. Essential Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience. 2+ years experience in a DevOps leadership role. Strong hands‑on AWS experience with multi‑cloud exposure desirable. Expertise with infrastructure‑as‑code tooling such as Terraform, Pulumi, or similar. Deep understanding of cloud networking, container platforms and modern platform engineering tooling. Strong knowledge of cyber security principles, cloud security controls, and compliance frameworks. Proven experience building and managing CI/CD pipelines and automation workflows. Solid understanding of SRE and reliability engineering practices. Desirable Cloud certifications such as AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Engineer. DevOps or SRE‑related certifications. Experience with service mesh technologies, distributed systems, or advanced observability tooling. Familiarity with FinOps practices and related tooling. Key Attributes Strong leadership skills with the ability to inspire, support, and develop technical teams. Analytical and pragmatic problem‑solver with a strong technical mindset. Benefits Competitive salary, reviewed annually. Annual bonus, based on company performance. Flexible core hours, giving you true work‑life balance. Hybrid role to ensure this role works for you. 25 days of holiday (excluding bank holidays) which increases over time to a maximum of 27 days. 9/10 day working week to enhance wellbeing without a reduction in pay or leave allowance. Optional 5 days unpaid leave and 1 paid volunteer day each year. When you need a change of scenery, you can work from abroad 2 weeks every 6 months. Health insurance for you, paid by Tails.com. Extended maternity, paternity, shared parental and adoption pay – 6 months at 70% pay. Flexible paid care leave to support immediate dependants, people close to you and pets. In‑house L&D team with access to year‑round courses to help drive your development. 50% discount on all Tails.com products. Discounted gym membership. What’s Next? Once you have applied, your CV will be reviewed by the Talent Acquisition Team. If selected, you will then have a 30‑minute screening call with a member of the Talent Acquisition Team to understand more about you, your skills and experience. Should you be successful, the next stage will be a technical video call with 2 Senior Technical members of the team where you will present the solution to a technical challenge given (60 mins). The final stage is a video call with our Technology Director and Head of Engineering (45 mins). Our Commitment We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We conduct a structured recruitment process for all candidates, actively promote our roles to communities that are under‑represented at Tails.com and provide reasonable adjustments for interviews upon request. #J-18808-Ljbffr