Customer Service Advisor/Driver
1 week ago
Job Advert Customer Journey Specialist/Driver Salary: £30,000 per annum with an increase on completion of 6 month probation. Bonus: up to £4,200 per annum Hours: 8am – 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs. Halo ARC Hudson Start date: 05/01/2026 Halo is the industry leading UK-based accident repair group, with 37 established accident repair centres across the UK and we are still growing. Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and employee packages We are looking for a Customer Journey Specialist/Driver to join our BRAND NEW Accident Repair Centre in York. This will be our 38th site The position is a high-profile position within the business and your general job functions include controlling all elements of the site’s administration. The post holder will ensure all customer vehicles are collected and delivered in an efficient, timely and professional manner. Providing an exceptional standard of customer service at all times. Take at look at what you will be doing here https://youtu.be/jdp_-KpIZE8?si=14uosjC67JDSKZSj We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want you to be a part of it Responsibilities Collect and deliver vehicles while adhering to all highway laws, including speed limits and restrictions. Lightweight (Lorry) training will be required. Full training will be provided. Inspecting vehicles and assessing damage; taking clear photos throughout. Administration duties, including liaising with customers. Logistical planning and transport planning. A clear, methodical and clean working area which is to be maintained at all times. Adhere to all areas of Health and Safety and report any issues as a matter of urgency. Liaising with the workshop staff to get vehicles through the workshop as efficiently and effectively as possible. Performing all other adhoc administrative duties as allocated by the Bodyshop Manager. Supply a positive & enthusiastic approach to your working day at all times. Collecting and delivering vehicles & observing all highway laws including speed restrictions when needed. Qualifications Full UK Driving License. Self-motivated, enthusiastic and organised with a keen eye for detail. Keen to support others and be a cooperative team player. Handle all jobs with due care and attention. Able to complete work from start to finish within the given time frame at a high standard. Values Be Proud – take pride in your work and celebrate your successes, big or small. Keep It Simple – simple solutions are harder to find than complex ones, but consistency and simplicity matter most. Do the Right Thing – if it feels right in your heart, do it. If it doesn’t, then don’t. And most importantly, always be extraordinary. Benefits Accredited Living Wage Employer Employee assistance programme for you and your family Health and wellbeing apps Cycle scheme Gym discounts Retail and restaurant discount and cashback Life Insurance Health Insurance virtualGP Enhanced family friendly pay such as maternity and paternity Free fruit and pizza Refer a friend bonus incentive #J-18808-Ljbffr
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Customer Journey Driver
1 week ago
Nether Poppleton, United Kingdom Halo Accident Repair Centre Ltd Full timeA leading UK-based accident repair group is seeking a Customer Journey Specialist/Driver for their new site in York. The role involves managing site administration, ensuring timely delivery and collection of vehicles, and providing exceptional customer service. Candidates should hold a full UK driving license, be self-motivated and detail-oriented, and have...
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Customer Service
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Upper Poppleton, United Kingdom Pavers LTD Full timeDue to continued business growth at Pavers, we have opportunities for several individuals with excellent administration and customer service skills to join our York Head Office Customer Service Team as Part Time Customer Service Advisor based at our YorkHead Office with some hybrid working options available for a proportion of the shifts. We have 16 hours...
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Customer Service Advisor
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Customer Support Advisor
1 week ago
Upper Poppleton, United Kingdom Pavers Full timeWe are looking for part time Customer Support Advisors, 16 and 20 hour per week contracts are available, to join our York Head Office Customer Service Team on a permanent basis. Our offices are located at Northminster Business Park and benefit from free onsite parking. The department operates 7 days per week so you will need good flexibility to work on a...
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Upper Poppleton, United Kingdom Pavers Full time**Main responsibilities of our Customer Support Advisor**: You’ll be responsible for dealing with customer queries via; - Social media - Live web chats - Over the phone **Hours and Working arrangements for our Customer Support Advisor**: We have a 16 hour per week permanent contract and a 20 hour per week contract available. The department operates...