Retirement Account Customer Journey Lead

2 weeks ago


City of Edinburgh, United Kingdom M&G plc. Full time

A leading investment firm in the UK is seeking a Customer Journey Owner to enhance the customer journey for their Retirement Account product. This role will involve designing, understanding, and improving customer experiences while collaborating across teams. Ideal candidates will have a strong knowledge of pension products and a customer-centric mindset. This position offers flexible working arrangements and comprehensive benefits.
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