Senior Contact Centre Forecasting

2 weeks ago


Wimbledon, United Kingdom Domestic & General Group Full time

A leading customer service organisation is seeking a Contact Centre Resource Planning Senior Manager to influence forecasting and resource optimization. The role requires strategic workforce planning and leadership in a fast-paced environment. Candidates should have proven contact centre experience, excellent analytical skills, and the ability to communicate effectively. Competitive salary and benefits are offered including 25 days leave, health coverage, and training opportunities.
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