Senior Manager, Contact Centre Resource Planning
1 week ago
A leading customer service organization is seeking a Contact Centre Resource Planning Senior Manager to lead workforce planning efforts. The role involves developing strategies for staffing and scheduling to meet customer demands while driving operational performance. Ideal candidates will have significant contact centre planning experience and strong analytical skills. This position offers competitive salary, annual leave, and robust benefits, with flexible hybrid working options.
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Wimbledon, United Kingdom Domestic & General Full timeContact Centre Resource Planning Senior Manager Location: Flexible hybrid working – occasional travel to our Nottingham/Wimbledon office Job Type: Full-time, Permanent At Domestic & General, we’re on a mission to deliver exceptional customer experiences. As our new Contact Centre Resource Planning Senior Manager, you’ll play a pivotal role in shaping...
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Wimbledon, United Kingdom Domestic & General Full timeLocation: Flexible hybrid working – occasional travel to our Nottingham/Wimbledon officeJob Type: Full-time, PermanentAt Domestic & General, we're on a mission to deliver exceptional customer experiences. As our new Contact Centre Resource Planning Senior Manager, you'll play a pivotal role in shaping how we support our customers by leading strategic...
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Wimbledon, United Kingdom Domestic & General Full timeLocation Flexible hybrid working – occasional travel to our Nottingham / Wimbledon office Job Type Full-time, Permanent At Domestic & General, we’re on a mission to deliver exceptional customer experiences. As our new Contact Centre Resource Planning Senior Manager, you’ll play a pivotal role in shaping how we support our customers by leading strategic...
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Wimbledon, United Kingdom Domestic & General Full timeLocation: Flexible hybrid working – occasional travel to our Nottingham/Wimbledon officeJob Type: Full-time, PermanentAt Domestic & General, we’re on a mission to deliver exceptional customer experiences. As our new Contact Centre Resource Planning Senior Manager, you’ll play a pivotal role in shaping how we support our customers by leading strategic...
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Wimbledon, United Kingdom Domestic & General Full timeA customer service organization is seeking a Contact Centre Resource Planning Senior Manager to lead workforce planning and scheduling across its contact centre operations. This role involves developing strategies for forecasting and resource allocation to meet customer demand. Candidates should have proven experience in contact centre management and...
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Senior Contact Centre Forecasting
2 weeks ago
Wimbledon, United Kingdom Domestic & General Group Full timeA leading customer service organisation is seeking a Contact Centre Resource Planning Senior Manager to influence forecasting and resource optimization. The role requires strategic workforce planning and leadership in a fast-paced environment. Candidates should have proven contact centre experience, excellent analytical skills, and the ability to communicate...
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Wimbledon, Greater London, United Kingdom Domestic & General Full timeLocation: Flexible hybrid working – occasional travel to our Nottingham/Wimbledon office Job Type: Full-time, Permanent At Domestic & General, we’re on a mission to deliver exceptional customer experiences. As our new Contact Centre Resource Planning Senior Manager , you’ll play a pivotal role in shaping how we support our customers by leading...
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Wimbledon, Greater London, United Kingdom Domestic & General Full timeFlexible hybrid working – occasional travel to our Nottingham/Wimbledon office Job Type: Full-time, Permanent At Domestic & General, we’re on a mission to deliver exceptional customer experiences. As our new Contact Centre Resource Planning Senior Manager , you’ll play a pivotal role in shaping how we support our customers by leading strategic...
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Senior Product Marketing Manager
2 weeks ago
Wimbledon, United Kingdom Flight Centre Travel Group Full timeOverview We’re seeking a Senior Brand Product Marketing Manager to shape and execute market leading go-to-market strategies for our Corporate Traveller brand. You’ll collaborate with senior stakeholders, global and regional teams, and partners to bring innovative solutions to market crafting positioning, messaging, and campaigns that inspire customers...
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Senior Product Marketing Manager
2 weeks ago
Wimbledon, United Kingdom Flight Centre Travel Group Full timeOverviewAre you the right applicant for this opportunity Find out by reading through the role overview below.We’re seeking a Senior Brand Product Marketing Manager to shape and execute market leading go-to-market strategies for our Corporate Traveller brand. You’ll collaborate with senior stakeholders, global and regional teams, and partners to bring...