Senior Support Worker – Ty Pentyrch

We have an exciting opportunity for a Senior Support Worker to join our new team at Ty Pentyrch. Are you looking for a rewarding career? At Iris Care Group, you’ll go home knowing that you’ve made a difference. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward‑thinking care for adults with specialist mental healthcare needs. With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. What will you receive? Annual salary of £29,002.48 Holiday allowance of 221 hours (29.5 days) per annum paid inclusive of bank holidays, with additional holidays for long service Industry‑leading training Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.) Free on‑site parking and uniform Friendly and supportive work environment Overtime opportunities Part‑time opportunities Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for everyone you successfully introduce. About your role Are you a caring, energetic, enthusiastic individual who enjoys working as part of a team? Are you looking for a job that makes a difference, a job you can feel proud of? Then a role as a Senior Support Worker could be just right for you. As a Senior Support Worker, you will be supporting individuals with Autism, Learning Disabilities, Behaviours of concern, Physical Disabilities, Mental Health, Epilepsy and Complex Needs. The people we support within our services are more likely to display challenging behaviour towards you, so the ability to remain calm and level‑headed in all situations would be advantageous. You will be required to care for adults with Mental Health and Learning Disabilities providing a fulfilling environment where clients can develop to their full potential. You will also undertake delegated supervisory management responsibilities and provide leadership to less experienced staff to ensure the development of best care practice and optimal outcomes for clients. Previous experience of working in the care sector or a secure environment is desirable. Role Responsibilities Provide support in a way that is respectful, promotes dignity and independence. Provide support in any location appropriate to meet the needs of the people we support. Communicating with the people you support using appropriate communication methods. Assisting with individuals’ care, including personal care. Participating in the development and implementation of support plans. Assisting the people we support with household activities. Ordering, receiving, storing, and administering medication to the people you support. Participating, planning, and running of the day‑to‑day events of the service. Recording and completing any appropriate documentation. Role Requirements Excellent communication skills, as well as excellent listening skills, as you will be supporting people who use various methods of communication. Knowledge/experience/desire to support individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential. Good basic comprehension of English language including basic literacy and numerical skills i.e., GCSE level or equivalent. Ongoing commitment to own personal development and training. As senior support worker You will also undertake delegated supervisory management responsibilities and provide leadership to less experienced staff to ensure the development of best care practice and optimal outcomes for clients. Ideally you will have an NVQ level 3 or substantial experience of working in a similar environment. Complete your details and attach your CV and an optional Covering Letter. Unfortunately, if you are not contacted within 5 working days of your application, it does mean that you have not been shortlisted on this occasion. We regret that we cannot accept applications from applicants who are not UK residents. Have you been employed by a UK organisation before? * (Yes / No) Are you currently employed by Iris Care Group? * (Yes / No) Is there current disciplinary action in force against you? * (Yes / No) Have you had more than 4 instances of absence in the last 12 months? * (Yes / No) We regret that we cannot accept applications from applicants who have not been employed by a UK organisation before. Name * Email * Telephone Number * Upload CV * Accepted file types: docx, doc, txt, pdf, Max. file size: 2 MB. Accepted file types: docx, doc, txt, pdf, Max. file size: 2 MB. “There’s nothing better than watching someone's mental health and independence improve under your care.” Support Worker “As a newly qualified nurse I’ve been supported really, really well by my manager and progressed to senior staff nurse within a year of qualifying...” Staff Nurse “Service Users from Pinetree Hospital who volunteer for us are always on time, very hard working and always polite. Everybody should be given a chance like this.” Pinetree Hospital, Vocational Placement “I have been working here full‑time for more than 8 years. The Senior Management care about the individuals in their service and ensure standards are audited regularly to ensure optimum care levels are provided...” Senior Staff Nurse Talk to the Iris Care Group team If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form. #J-18808-Ljbffr