Warehouse Team Leader

2 weeks ago

Crewe, United Kingdom AO Full time

Job Overview About The Role: Are you ready to take the lead in a fast‑paced warehouse environment? We’re looking for a Team Leader who can keep operations running smoothly, drive efficiency, and support our people to deliver outstanding results. In this role, you’ll work closely with management and operational teams to achieve key targets, maintain compliance, and ensure exceptional customer service. You’ll be hands‑on, proactive, and ready to step up when needed to keep everything moving seamlessly. Responsibilities Allocate daily tasks and monitor progress to ensure targets are met. Complete accurate incident reporting and maintain compliance standards. Provide administrative support for stock management and operational updates. Investigate and resolve stock, equipment, and operational issues promptly. Oversee housekeeping and safety standards across your area of the warehouse. Report maintenance needs and escalate equipment issues when required. Deliver daily team briefings and compile handovers for smooth shift transitions. Recognise and reward team contributions to keep morale high. Support welfare processes and employee development through documented discussions. Conduct low‑level investigations and first‑stage absence reviews. Carry out health & safety walkarounds and maintain safe MHE practices. Qualifications Strong understanding of warehouse operations, logistics, and systems. Previous experience in a warehouse or logistics environment. Ability to lead and motivate teams while managing fluctuating workloads. Confident decision‑making skills with a fair and consistent approach. Proficiency in PC use, including WMS and Microsoft Office. Comfortable working under pressure and meeting KPIs such as damage and non‑picks. About Us We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO. Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves. But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it. Benefits Holidays; 24 days Pension; contribute 5% of your annual salary and we do the same, giving you a little extra support for the future Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre‑sale access Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more. Discounts; Exclusive discounts across our product range Family leave; Enhance Maternity, paternity and adoption leave. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Retail #J-18808-Ljbffr

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