Account Coordinator
4 days ago
Account Coordinator Location: Hybrid 3 days in office and 2 days working from home Salary: Competitive Contract Type: Permanent Working Hours: 40 hours per week Monday-Friday Hours & Shift Patterns: Winter season (October - April): Shift rotation covering 6am-3pm, 7am-4pm, 10am-7pm. Includes weekend working and public holidays (rota basis with time off in lieu). Off-season (May - September): Monday-Friday 8am-5pm, no weekend work. Role Overview As an Account Coordinator, you'll manage a portfolio of clients ensuring excellent service, quick issue resolution, and smooth delivery. During the winter summer, the focus shifts to renewals, client relationships and business support, offering a varied year‑round role. This hybrid role includes regular site visits and client meetings to maintain strong relationships and service standards. Key Responsibilities Client Management: Build and maintain client relationships through regular contact and site visits. Issue Resolution: Handle and resolve client escalations promptly. Revenue Growth: Identify cross‑sell and upsell opportunities; pass leads to Business Development. Account Planning: Manage account plans, renewals and quotes to meet targets. Financial & Reporting: Handle contract queries, KPIs and trend analysis for improvement. Documentation: Keep client records up to date (KYC, site maps, contacts). Projects: Manage client‑specific projects to meet SLAs. Values: Embody company values and support environmental volunteer initiatives. About You Strong relationship‑building and customer service skills. Experience resolving complaints and managing accounts. Organised, proactive and calm under pressure. Confident working hybrid and attending site/client meetings. Positive team‑oriented and aligned with company values. About Ground Control Ground Control is a leading UK grounds maintenance company providing services in maintenance, gritting, landscaping, arboriculture and EV charging for 50,000 commercial sites across the UK and Ireland. Founded in 1973, we continue to grow through innovation and a people‑first approach. If you're ready to grow your career with a company that values its people apply now. Equal Opportunities Statement At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences and perspectives. We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond. Key Skills Time Management Marketing Microsoft Office Public Relations Customer Service Microsoft Outlook Microsoft Word Account Management Microsoft PowerPoint Microsoft Excel Social Media Management Sales Support Employment Type: Full Time Experience: years Vacancy: 1 #INDHP #J-18808-Ljbffr
-
Account Coordinator
1 week ago
Essex, United Kingdom Ground Control Full timeAccount CoordinatorLocation: Hybrid 3 days in office and 2 days working from homeSalary: CompetitiveContract Type: PermanentWorking Hours: 40 hours per week Monday-FridayHours & Shift Patterns:Winter season (OctoberApril): Shift rotation covering 6am3pm 7am4pm 10am7pm. Includes weekend working and public holidays (rota basis with time off in lieu).Off-season...
-
Essex, United Kingdom Ground Control Full timeA leading grounds maintenance company in the UK is looking for an Account Coordinator to manage client portfolios with a focus on excellent service and quick issue resolution. The role involves client relationship management, handling escalations, and identifying revenue opportunities. Strong customer service skills and the ability to work in a hybrid...
-
Tenancy Engagement Coordinator
3 weeks ago
Essex, United Kingdom NFP PEOPLE Full timeTenancy Engagement Coordinator We are seeking a compassionate and proactive Tenancy Engagement Coordinator to support vulnerable residents in sustaining their tenancies and financial wellbeing. Position: Tenancy Engagement Coordinator Salary: Scale 17–22 (dependent on experience) Location: Southend-on-Sea Hours: 37 hours per week Contract: Permanent...
-
Commercial Coordinator
6 days ago
Brentwood, Essex, United Kingdom The Wiggett Group LTD Full timeLocation: Brentwood Head Office Reports to: Commercial Director Salary: £32,000 - £35,000 Company Overview The Wiggett Group is a leading provider of electrical, fire and security solutions across the UK, known for our commitment to quality, innovation, and operational excellence. With a strong presence in the social housing sector, (and growing), we pride...
-
Commercial Coordinator
6 days ago
Brentwood, Essex, United Kingdom The Wiggett Group LTD Full timeLocation: Brentwood Head Office Reports to: Commercial Director Salary: £32,000 - £35,000 Company Overview The Wiggett Group is a leading provider of electrical, fire and security solutions across the UK, known for our commitment to quality, innovation, and operational excellence. With a strong presence in the social housing sector, (and growing), we pride...
-
Inclusion and Disability Coordinator
6 days ago
Brentwood, Essex, United Kingdom The Wiggett Group LTD Full timeBrentwood Head Office Reports to: Commercial Director The Wiggett Group is a leading provider of electrical, fire and security solutions across the UK, known for our commitment to quality, innovation, and operational excellence. With a strong presence in the social housing sector, (and growing), we pride ourselves on delivering high-performance projects...
-
Senior Finance Accountant
1 hour ago
Essex, United Kingdom Travelport Full timeSenior Finance Accountant - Technical AccountingSenior Finance Accountant - Technical Accounting4 days ago Be among the first 25 applicantsTravel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further.Travelport is the brains behind lots of your travel bookings- plane,...
-
Senior Account Manager
2 weeks ago
Essex, United Kingdom Aquent Full timeSenior Account Manager Permanent Full time, onsite Up to £48,000 Aquent is partnering with a leading organisation at the forefront of customer communications, serving diverse sectors including commercial, retail, and financial industries. We are dedicated to transforming how businesses connect with their customers through cutting-edge solutions. This is an...
-
Senior Account Manager
3 weeks ago
Essex, United Kingdom Aquent Full timeJob DescriptionSenior Account Manager Permanent Full time, onsite Up to £48,000 Aquent is partnering with a leading organisation at the forefront of customer communications, serving diverse sectors including commercial, retail, and financial industries. We are dedicated to transforming how businesses connect with their customers through cutting-edge...
-
Senior Account Manager
3 weeks ago
Chelmsford, Essex, United Kingdom Aquent Full timeSenior Account Manager Permanent Full time, onsite Up to £48,000 Aquent is partnering with a leading organisation at the forefront of customer communications, serving diverse sectors including commercial, retail, and financial industries. We are dedicated to transforming how businesses connect with their customers through cutting-edge solutions. This is an...
