CRM & Clienteling Coordinator - Part Time

2 weeks ago

City Of London, United Kingdom YouthBuild Newark Full time

CRM & Clienteling Coordinator - Part Time HOURS: 3 days per week | DEPARTMENT: SALES | LOCATION: London (Hybrid) | CONTRACT: Permanent | REPORTS TO: CRM & Clienteling Manager PURPOSE OF THE ROLE The CRM & Clienteling Coordinator will support the CRM & Clienteling team with campaigns, the Guerlain&You loyalty programme, and reporting on activity impact. The Coordinator plays a crucial role in executing initiatives, collaborating across teams to ensure seamless coordination of campaign elements while adhering to brand guidelines to meet commercial targets. Responsibilities also include monitoring loyalty programme stock levels and producing comprehensive reports to assess campaign effectiveness. Job Responsibilities CRM & Communications Initiatives Support the CRM & Clienteling Manager and Intern with the delivery of the Communications Calendar and CRM initiatives. Coordinate end‑to‑end communication (Email, SMS, BeeGold App, Direct Mail), ensuring on‑time execution through briefing, creative adaptation, proofing, targeting, deployment, and working with internal teams and the communications agency. Develop bespoke CRM & Clienteling communications by executing predefined campaign plans, collaborating with internal teams to gather necessary elements, creating on‑brand creative, securing approvals, and managing workflow for timely delivery. Maintain and update email creative using the Dartagnan tool. Execute direct mail campaigns by partnering with printing agencies and preparing associated gifting materials. Provide logistical support for clienteling campaigns, including managing stock, coordinating gift preparation, and ensuring timely delivery to stores and clients. Collaborate with the UK Sales team and CRM teams to develop and deliver bespoke communications for retail partners, following provided instructions, gathering elements, securing approvals, and ensuring timely delivery. Assist with database management tasks and data acquisition initiatives as required. Seniority level: Entry level Employment type: Part‑time Job function: Customer Service Industries: Administrative and Support Services #J-18808-Ljbffr

  • CRM & Clienteling Coordinator - Part Time

    2 weeks ago

    London, United Kingdom Guerlain Full time

    **Position**: **POSITION: CRM & CLIENTELING COORDINATOR (PART TIME)** HOURS: 3 DAYS PER WEEK DEPARTMENT: SALES LOCATION: LONDON, HYBRID CONTRACT: Permanent REPORTS TO: CRM & CLIENTELING MANAGER **PURPOSE OF THE ROLE** The CRM & Clienteling Coordinator will support the CRM & Clienteling team with CRM & Clienteling campaigns, the Guerlain&You loyalty...

  • CRM & Clienteling Coordinator - Part Time

    2 weeks ago

    London, Greater London, United Kingdom Guerlain Full time £20,000 - £30,000 per year

    POSITION: CRM & CLIENTELING COORDINATOR (PART TIME)HOURS: 3 DAYS PER WEEKDEPARTMENT: SALESLOCATION: LONDON, HYBRIDCONTRACT: PermanentREPORTS TO: CRM & CLIENTELING MANAGERPURPOSE OF THE ROLEThe CRM & Clienteling Coordinator will support the CRM & Clienteling team with CRM & Clienteling campaigns, the Guerlain&You loyalty programme and reporting on the impact...

  • Fragrance & Beauty CRM & Clienteling Executive - Harrods Knightsbridge

    3 days ago

    Greater London, United Kingdom CHANEL Full time

    Fragrance & Beauty CRM & Clienteling Executive Location: Harrods Knightsbridge Contract: Permanent, 37.5 hours/week, any 5 in 7 days - including weekends CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be...

  • CRM Clienteling Executive, F&B

    6 days ago

    London, Greater London, United Kingdom CHANEL Full time £40,000 - £80,000 per year

    CRM Clienteling Executive, F&B:  Location: CHANEL, 5 Barlow Place, London UKReports to: CRM Projects Manager'Contract: Permanent, Full-timeCHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world."In order to be irreplaceable, one must always be different" stated...

  • CRM Clienteling Executive, F&B

    1 week ago

    London, Greater London, United Kingdom CHANEL Full time £45,000 - £65,000 per year

    :Location:CHANEL, 5 Barlow Place, London UKReports to:CRM Projects Manager'Contract:Permanent, Full-timeCHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world."In order to be irreplaceable, one must always be different" stated company founder, Gabrielle Chanel. At...

  • Senior Clienteling

    2 weeks ago

    London, United Kingdom L'OCCITANE EN PROVENCE Full time

    **Description**: As the Senior Clienteling & Loyalty Coordinator you will continue implement of clienteling for the region and participate in the revamp of the loyalty program. You will manage the clienteling customer journeys and all touchpoints of the customer aimed at improving the customer experience. You will be responsible for customer experience...

  • CRM & Clienteling Executive - Luxury Beauty

    3 days ago

    Greater London, United Kingdom CHANEL Full time

    A leading luxury beauty brand is seeking a CRM & Clienteling Executive for their Harrods location. In this role, you will be responsible for instilling CRM culture and assisting Sales Consultants in building long-term client relationships. The ideal candidate should have expertise in digital tools, strong communication skills, and experience in client...

  • In-Store CRM Manager, London

    7 days ago

    City Of London, United Kingdom PradaGroup Full time

    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.JOB PURPOSEThe In-Store CRM will be responsible for managing...

  • CRM Specialist

    1 week ago

    London, United Kingdom Giorgio Armani Full time

    **GIORGIO ARMANI - HEAD OFFICE - CRM Specialist** **About us**: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy,...

  • Email and CRM Coordinator

    3 days ago

    City Of London, United Kingdom COS Full time

    Job Description We are now looking for an Email & CRM Coordinator to join our European Regional Team based in London. This role supports the implementation of CRM initiatives to drive engagement, loyalty and profitable growth, contributing to key business KPIs for the region. What you will do Support the roll out and completion of the CRM growth project,...