Patient Safety Administrator

The Patient Safety Administrator will assist the Patient Safety Intelligence Manager in providing an efficient, accurate and timely patient safety management process.This is an exciting time to join this small team as the Trust has recently transitioned to a new Local Risk Management System (LRMS) - Radar.The post holder will ensure confidentiality at all times in adhering to the Information Governance Policy within the Trust and be expected to work flexibly across the wider team in order to support learning, improvement and assurance work.The post holder will manage their own workload on a day to day basis within agreed objectives and will need to have an ability to determine priorities, deal with conflicting tasks and achieve deadlines.As part of the Patient Safety team the post holder will provide a friendly and approachable service for all users, internally and externally and support the Divisional teams with the incident management process as and when required.As part of the assessment process at interview, shortlisted candidates will be required to undertake a short Excel exercise; further details will be provided on the day.Main duties of the jobThe post holder will ensure that accurate data checking procedures are followed within the Local Risk Management System (LRMS) system e.g. Datix/Radar.The post holder will communicate with all levels of staff following any queries/concerns with the LRMS incident management process escalating any concerns to the Patient Safety Intelligence Manager or Patient Safety team.The post holder is responsible for extracting and manipulating information from the LRMS in order to fulfil basic requirements of the Trust.Analyse data extracted from the LRMS, identify themes and trends and support the Patient Safety Intelligence Manager in the delivery of basic reports.Responds to routine telephone enquiries in a professional manner.Assist with general LRMS admin requests including but not limited to password resets, new account creations etc.Support the Divisional teams with the incident management process as and when required.Monitoring the central email account and responding appropriately using own initiative and escalating as necessary.Maintain the Patient Safety inbox and liaise with other Trusts and the Integrated Care Board (ICB) on internally and externally reported incidents and ensure the Interface Incident spreadsheet is populated and updated and feedback is sent.Respond to queries, correspondence and telephone calls in a timely and professional manner. Initiate action where possible and report progress as appropriate.About usWe are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.Job responsibilitiesFive GCSEs, including English and Mathematics, at Grade C or aboveExperience of working within a complex administrative role and office environmentExperience of providing fullAdministration/facilitation of meetings to a Committee/Group, including production of an agenda, taking minutes, etcExperience of working in an environment with minimal supervisionAble to demonstrate extensive use and excellent knowledge of Microsoft Office packages (e.g. Access, Excel and Word) to produce fairly complex documents, analysis and regular reportsWorking knowledge of Local Risk Management Systems (LRMS) e.g. Datix/RadarAwareness of own limitationsA willingness to undertake further training as required and evidence of ongoing commitment to personal developmentExcellent verbal and written communication skillsDemonstrates the ability to work under pressureDemonstrates the ability to prioritise own workload and work with minimal supervisionSystematic and methodical approach to workAccurate typing and advance document formatting skills.Ability to proof-read and pay attention to detail.Please refer to the attached job description and person specification for further details.Person SpecificationQualificationsPlease click apply now to view the full person specification (there is no obligation to submit an application).Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr