Senior Account Manager

Senior Account Manager - Sizewell C; EDF Account Team Job Title: Senior Account Manager Reporting to: Client Services Manager (Alan Waugh) Salary: up to 41,000 + Managed Solutions commission scheme Role Objective To manage and develop client relationships ensuring the delivery of our managed solutions offering and identifying new opportunities. You will act as a key point of contact for the client, ensuring effective recruitment strategies. You will take a proactive role in identifying market trends, providing insights and positioning Rullion's services in a way that drives the client's long-term goals. You're Good At / You Are Communicating effectively. You can articulate ideas, actively listen to customers' needs and convey information in a compelling manner. Understanding SoW Engagements and how they help clients get work done. Translating client needs into measurable outcomes that deliver value. Understanding IR35 compliance and the different engagement routes for non-permanent resource i.e. PAYE, Umbrella, SoW, PSCs etc. Spotting opportunities, presenting propositions and negotiating contracts. Being able to understand the emotions of others so you can adapt your approach accordingly. Building strong and lasting relationships with clients by establishing rapport, gaining trust and nurturing partnerships with key stakeholders. Client Centric, understanding client needs deeply and providing workforce solutions, including SoW engagements and T2D solutions. Great at problem solving. You can analyse situations, identify issues and develop innovative solutions to address challenges. Delivering results and taking personal responsibility for achieving positive outcomes. Bouncing back when something doesn't quite go to plan and keeping a positive outlook. Commercially minded and have strong business acumen. A strategic thinker, you understand business goals and develop long‑term plans. Someone who has a thirst for knowledge and are committed to continuous learning. What You'll Do Actively seeks new business and identifies cross‑selling and up‑selling opportunities to grow the account. Provide assistance to the hiring managers on workforce solutions, identifying opportunities where a Sow Engagement is more appropriate than a contractor or looking at solutions to help upskill and reskill potential talent. Define outcomes that align to the client expectations and ensure they are measurable. Work with clients and associates to develop SoW engagements ensuring that they are compliant and limit any IR35 risk. Build and nurture strong customer relationships, fostering connections and engaging with senior stakeholders. Understand the needs of your stakeholders and provide tailored support and maintain open lines of communication to establish yourself as a trusted partner. Proactively develop existing client relationships while forging new ones, expanding our network and creating opportunities for growth. In conjunction with the CSM, enhance the existing service to accounts through bespoke, innovative resourcing exercises. Provide a dedicated customer service, contributing to maintaining high satisfaction levels. Enhance the client relationship by consistently adding value; identify areas for improvement, act on feedback and provide market insights and benchmarking information. Efficiently deliver against active requirements, managing niche roles when required. Your ability to navigate diverse recruitment needs ensures timely and successful outcomes for both clients and candidates. Take the initiative to proactively grow relevant candidate talent pools, ensuring we have a robust pipeline to meet evolving requirements. By staying ahead of the curve, you position us to attract and secure top talent. Provide on‑site support and guidance to clients and candidates, establishing a strong presence and offering expert advice. Identify areas of leakage, investigating sources of lost revenue or missed opportunities. Monitor the NPS satisfaction survey, working with the CSM on action planning and enhancements. Produce MI to monitor productivity, identify current baseline and recommend improvements. Ensure strict compliance with all legislation and company and client‑specific policies and procedures. What We Expect of You Deliver against budget of NFI and contribution for all shared service allocated MSP / RPO account. Achieve SoW delivery targets and ensure outcomes are met. Achieve the agreed Account specific SLAs and KPIs. Ensure the Team achieves agreed KPIs and targets. Achieve the agreed company minimum target NPS score. Grow new service opportunities. Achieve 100% compliance metrics. Showcase a commitment to Rullion's values and bring our company and leadership competencies to life. Unlock your full potential. What You Bring to the Role Proven track record in scoping, negotiation and delivering SoW engagements. Previous experience within recruitment, either as a 360 consultant or from an internal MSP / RPO background within the Nuclear New Build / Nuclear / Renewable Energy sector. A great personality. Commercial insight. Understanding of Rullion products and services to identify new opportunities and help clients get work done. Significant exposure of working collaboratively with external senior stakeholders. Working in the nuclear new build team, this role is focused on the Sizewell C project. This is a remote role but with regular site presence required on the project site on the Suffolk coast, and site offices in Ipswich and London. Reporting to Alan Waugh, Client Services Manager; please contact directly for any further information. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. #J-18808-Ljbffr