Recycling Operative

About The Role We are actively building diverse teams and welcome applications from everyone. Role: Recycling Operative Location: Birmingham – SCC operating hybrid working, which comprises a mix of office and home working Contract Type: Temporary Salary Package: £12.26 per hour Hours: 9:00 am – 5:30 pm, Monday – Friday Interview Process: 2‑stage process Why SCC? An inclusive workplace Excellent package with solid basic and company benefits Hybrid working in line with role requirements Career development and life‑long learning opportunities Opportunity to join Europe’s largest privately‑owned IT company Role Purpose Work as part of the Recycling team to ensure all items received in the Recycling Services department are recorded and compliant with all current procedures, and that full audit trails are in place and maintained throughout the entire process. Achieve deliverables against service level requirements agreed by both the customer and SCC. The role requires organisational and communication skills, as well as the ability to follow operational processes and procedures. A good knowledge of IT equipment and a firm understanding of information security are required. Key Responsibilities Process customer units within agreed OLA’s/SLA’s, with a focus on attention to detail. Retain current accreditations by delivering operational procedures in accordance with all accredited standards. Achieve key performance indicators and targets, ensuring maximum productivity while maintaining efficiency and quality. Deliver SLA targets and work in tandem with the Service Desk to meet customer expectations. Undergo training programs for all processes and procedures to maintain required service levels. Maintain a high level of security awareness. Adhere to the Company Health and Safety Policy, especially the Traffic Management System specific to the facility. Assist relevant teams to maintain stock control within the operational facility with emphasis on data security. Carry out Environmental and Health and Safety activities in line with the Environment Management System/Group Health and Safety Policy. Perform any other duties commensurate with the position, including covering for absence of other team members. Maintain high-level housekeeping within the facility. Project a proactive and positive attitude when communicating with external/internal customers, maintaining a friendly, professional service at all times. Actively promote Information Security, Service Management, Environmental Management, Health & Safety best practice within responsibilities. Actively promote Service Management best practice within responsibilities. Skills and Experience Previous experience in a similar operational role or an intelligent, adaptable individual who can be suitably trained. Ability to communicate effectively at all levels. Computer literate. Security Clearance is mandatory for this role. About Us SCC is Europe’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham, helping clients succeed through IT transformation and exceptional customer experiences. We combine unique ideas, people and disciplines, simplifying the complex across a global company. Equal Opportunities and Diversity SCC is an equal opportunities employer committed to providing an inclusive approach to equality and diversity. No applicant or employee will be treated less favourably on grounds of protected characteristics such as sex, sexual orientation, age, disability, gender reassignment, trade union membership, marriage and civil partnership, pregnancy and maternity, race, religion or belief. #J-18808-Ljbffr