HGV Breakdown and Service Advisor
2 weeks ago
Job Description DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions. We aim to be the most sustainable delivery company in the UK and to deliver best service using the best technology. Contract Details Contract: Permanent, 40 hours per week Salary: £30,489.38 per annum Location: Hub 4 Workshop, Hinkley, Logix Road, Hinckley LE10 3BQ Days of Work: Monday to Friday Hours of Work: 08:00 – 16:30 and 13:30 – 22:00 (rotated weekly) HGV Breakdown & Service Advisor Key Responsibilities Ensuring roadworthiness and effective maintenance of all company-operated HGVs that are maintained externally. Ensure externally maintained vehicles and trailers are fit and roadworthy in accordance with relevant legislation. Ensure maintenance contracts include all relevant operator licensing requirements, adequate facilities, competent staff and regular compliance audits. Adhere to all agreed criteria and KPIs in the Service Level Agreement and manage external repairers to maintain VOR levels within agreed parameters. As required by the National HGV Maintenance Manager, manage aspects of the HGV External R&M P&L. Manage maintenance schedule and bookings for all externally maintained HGVs: ensure planned maintenance occurs within legal limits and liaise with contractors, manufacturers, hire companies, and dealers. Confirm bookings and inform relevant operators to facilitate maintenance. Review maintenance documents such as inspection sheets and complete them to standard required by legislation (e.g., GTMR). Support a robust “Driver Reportable Defect” process, review defects, and escalating to the relevant operator. Escalate appropriately when a vehicle is likely to become overdue for planned maintenance. Provide administrative support to the HGV Department: ordering fuel, transferring vehicles on and off fleet, processing supplier invoices, issuing POs to external repairers, chasing workshops for updates, quality checking paperwork, raising VOR defects, uploading scheduled work documents to the inhouse datalive system (MOT, brake test, tacho), inputting mileage readings for compliance purposes. Handle inbound/outbound calls from depots, drivers, customers to report faults; place jobs with repairers via phone or portal; liaise with repairers to ensure repairs and communicate with the wider business as needed. Qualifications Excellent administration skills; able to manage workload and time effectively in a fast‑paced environment. High standard of computer literacy, thorough knowledge of Google Suite / Microsoft Office. Excellent communication skills, able to communicate effectively at all levels. High attention to detail to produce accurate and quality work. Proactive and supportive team player. Demonstrate core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability. Benefits DPD is a Valuable 500 company and a Disability Confident Employer. Holiday trading Enhanced maternity and paternity package Free life assurance of 4× salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends Free eye tests and support with the cost of glasses for screen users If you identify with our aims and values and can help us deliver our customers’ promises, then this is the job for you Apply today. #J-18808-Ljbffr
-
HGV Breakdown
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeA leading logistics company in Hinckley is seeking an experienced HGV Breakdown and Service Advisor. In this role, you will manage maintenance schedules and provide administrative support to the HGV department. The ideal candidate will have excellent administration and communication skills, along with a proven ability to manage work in a fast-paced...
-
HGV Breakdown
2 weeks ago
Hinckley, United Kingdom DPD UK Full timeA leading delivery company in the UK is looking for an experienced HGV Breakdown & Service Advisor based in Hinckley. The role involves managing the roadworthiness and maintenance of company-operated HGVs, providing administrative support, and ensuring compliance with relevant legislation. The ideal candidate will excel in administration, communication, and...
-
HGV Breakdown
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeA leading delivery service provider is looking for an experienced HGV Breakdown and Service Advisor in Hinckley. Responsibilities include managing the maintenance schedules of HGV vehicles, handling inbound calls, and providing administrative support. The ideal candidate will have strong computer skills and excellent attention to detail. A competitive salary...
-
HGV Breakdown and Service Advisor
1 week ago
Hinckley, United Kingdom DPD Group UK Full timeWe are currently recruiting for an experienced and highly motivated HGV Breakdown and Service Advisor to join our highly skilled HGV Department.Key Tasks/Areas of ResponsibilityEnsuring the roadworthiness and effective maintenance of all Company operated HGVs that are maintained externally:To ensure that externally maintained vehicles and trailers are kept...
-
HGV Breakdown and Service Advisor
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeCompany Description Contract: Permanent 40 hours per week Salary: £30,489.38 Location: Hub 4 Workshop, Hinkley, Logix Road, Hinckley LE10 3BQ Days of Work: Monday to Friday Hours of Work: 08:00- 16:30 and 13:30 - 22:00 (rotated weekly) DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range...
-
HGV Breakdown and Service Advisor
2 weeks ago
Hinckley and Bosworth, United Kingdom DPD (UK) Full timeDPD UK is a leading parcel delivery and e-commerce solutions provider with a turnover of nearly £2 billion. The company delivers innovative services worldwide and is committed to sustainability, technology, and employee development. Overview HGV Breakdown and Service Advisor within the HGV Department, responsible for ensuring that external maintenance...
-
HGV Breakdown and Service Advisor Nights
1 week ago
Hinckley, United Kingdom DPD Group UK Full timeWe are currently recruiting for an experienced and highly motivated HGV Breakdown and Service Advisor to join our highly skilled HGV Department.Key Tasks/Areas of ResponsibilityEnsuring the roadworthiness and effective maintenance of all Company operated HGVs that are maintained externally:To ensure that externally maintained vehicles and trailers are kept...
-
HGV Breakdown and Service Advisor
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeCompany Description Contract: Permanent 11.5 hour shift per day Salary: £33,538.32 Location: Hub 4 Workshop, Hinkley, Logix Road, Hinckley LE10 3BQ Days of Work: 4 on 4 off nights Hours of Work: 19:00-07:00 DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative...
-
HGV Breakdown
2 weeks ago
Hinckley and Bosworth, United Kingdom DPD (UK) Full timeA leading parcel delivery and e-commerce solutions provider in the UK is seeking an experienced HGV Breakdown and Service Advisor. This role involves ensuring the roadworthiness of externally maintained vehicles, coordinating maintenance schedules, and providing administrative support. Ideal candidates should possess excellent administration skills and a...
-
Service Advisor
7 hours ago
Hinckley, United Kingdom Autoskills UK Full timeSERVICE ADVISOR Basic Salary - Up to £25,000 + Bonus Location - Hinkley Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to...
