HGV Breakdown and Service Advisor
2 weeks ago
DPD UK is a leading parcel delivery and e-commerce solutions provider with a turnover of nearly £2 billion. The company delivers innovative services worldwide and is committed to sustainability, technology, and employee development. Overview HGV Breakdown and Service Advisor within the HGV Department, responsible for ensuring that external maintenance vehicles remain roadworthy and compliant, coordinating with external repairers, managing maintenance schedules, and supporting administrative and call‑handling activities. Responsibilities Ensure all externally maintained HGVs and trailers are fit and road‑worthy in accordance with legislation. Oversee the maintenance schedule and bookings for all externally maintained HGVs, ensuring planned maintenance occurs within legal time limits. Coordinate with maintenance contractors, manufacturers, hire companies, and dealers to administer safety inspections and service agreements. Maintain and manage the Service Level Agreement (SLA), ensuring KPIs are met and VOR levels remain within agreed parameters. Support the ‘Driver Reportable Defect’ process by reviewing maintenance documents for defects, escalating issues to the relevant operator, and ensuring timely resolution. Escalate when a vehicle is likely to become overdue for planned maintenance. Manage administrative support tasks, including ordering fuel, transferring vehicles on and off fleet, and handling supplier invoices and purchase orders. Chase external repairer workshops for updates to reduce VOR time, quality‑check paperwork from third‑party scheduled work, and raise road‑worthy/VOR defects following network repairs. Upload scheduled work documents into the in‑house data‑live system (e.g., MOT, brake test, tacho documents) and input mileage readings for compliance purposes. Handle inbound/outbound calls from depots, drivers, and customers to report faults, place jobs with external repairers, and liaise to ensure repairs are completed. Collaborate with the National HGV Maintenance Manager on aspects of the HGV External R&M P&L. Communicate and coordinate regularly with external repairers and the wider business to keep stakeholders informed. Qualifications Experienced and highly motivated with excellent administration skills. Ability to manage workload and time effectively in a fast‑paced environment. High standard of computer literacy with proficiency in Google Suite and Microsoft Office. Excellent communication skills, able to interact at all levels. Strong attention to detail and commitment to producing accurate, quality work. Proactive, supportive team player. Demonstrated alignment with DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Benefits Holiday trading. Enhanced maternity and paternity package. Free life assurance of 4× salary on joining the pension scheme. Free onsite car parking for all employees. Health kiosks visiting every location. Discounted shopping (up to 5% off supermarket and 100+ retailers). Milestone days off to celebrate with family and friends. Free eye tests and support for glasses for employees who use a screen regularly. #J-18808-Ljbffr
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HGV Breakdown
2 weeks ago
Hinckley and Bosworth, United Kingdom DPD (UK) Full timeA leading parcel delivery and e-commerce solutions provider in the UK is seeking an experienced HGV Breakdown and Service Advisor. This role involves ensuring the roadworthiness of externally maintained vehicles, coordinating maintenance schedules, and providing administrative support. Ideal candidates should possess excellent administration skills and a...
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HGV Breakdown
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeA leading logistics company in Hinckley is seeking an experienced HGV Breakdown and Service Advisor. In this role, you will manage maintenance schedules and provide administrative support to the HGV department. The ideal candidate will have excellent administration and communication skills, along with a proven ability to manage work in a fast-paced...
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HGV Breakdown
2 weeks ago
Hinckley, United Kingdom DPD UK Full timeA leading delivery company in the UK is looking for an experienced HGV Breakdown & Service Advisor based in Hinckley. The role involves managing the roadworthiness and maintenance of company-operated HGVs, providing administrative support, and ensuring compliance with relevant legislation. The ideal candidate will excel in administration, communication, and...
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HGV Breakdown and Service Advisor
2 weeks ago
Hinckley, United Kingdom DPD UK Full timeJob Description DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions. We aim to be the most sustainable delivery company in the UK and to deliver best service using the best technology. Contract Details Contract: Permanent, 40 hours per week Salary: £30,489.38 per annum Location: Hub 4 Workshop, Hinkley, Logix Road,...
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HGV Breakdown
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeA leading delivery service provider is looking for an experienced HGV Breakdown and Service Advisor in Hinckley. Responsibilities include managing the maintenance schedules of HGV vehicles, handling inbound calls, and providing administrative support. The ideal candidate will have strong computer skills and excellent attention to detail. A competitive salary...
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HGV Breakdown and Service Advisor
1 week ago
Hinckley, United Kingdom DPD Group UK Full timeWe are currently recruiting for an experienced and highly motivated HGV Breakdown and Service Advisor to join our highly skilled HGV Department.Key Tasks/Areas of ResponsibilityEnsuring the roadworthiness and effective maintenance of all Company operated HGVs that are maintained externally:To ensure that externally maintained vehicles and trailers are kept...
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HGV Breakdown and Service Advisor
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeCompany Description Contract: Permanent 40 hours per week Salary: £30,489.38 Location: Hub 4 Workshop, Hinkley, Logix Road, Hinckley LE10 3BQ Days of Work: Monday to Friday Hours of Work: 08:00- 16:30 and 13:30 - 22:00 (rotated weekly) DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range...
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HGV Breakdown and Service Advisor Nights
1 week ago
Hinckley, United Kingdom DPD Group UK Full timeWe are currently recruiting for an experienced and highly motivated HGV Breakdown and Service Advisor to join our highly skilled HGV Department.Key Tasks/Areas of ResponsibilityEnsuring the roadworthiness and effective maintenance of all Company operated HGVs that are maintained externally:To ensure that externally maintained vehicles and trailers are kept...
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HGV Breakdown and Service Advisor
2 weeks ago
Hinckley, United Kingdom DPD Group UK Full timeCompany Description Contract: Permanent 11.5 hour shift per day Salary: £33,538.32 Location: Hub 4 Workshop, Hinkley, Logix Road, Hinckley LE10 3BQ Days of Work: 4 on 4 off nights Hours of Work: 19:00-07:00 DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative...
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HGV Technician
4 days ago
Hinckley and Bosworth, United Kingdom Kautec Recruitment Full timeAre you a qualified HGV Technician living in the Hinckley area?Are you looking for a Split-shift Workshop based role?42.5 hours per week, salary £19.50p/hEarly 6am – 3pmLate 3pm – 12 midnightPermanent - Full Time positionWe are looking for qualified and time served HGV Technicians who can demonstrate a thorough understanding of commercial vehicle repair...
