Service Desk Analyst
3 days ago
Consultant Engagement Lead | Professional Recruiter at Insight GlobalAn international law firm spanning the US, Europe and Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users and primarily covers 1st and 2nd level support.Contract details: 12 month contract (Inside IR35). This position is expected to be a long-term opportunity with annual extensions. The analyst will be onsite in the London office 5 days a week. Responsibilities Provide onsite Tier 2 service desk support as part of a 24/7 operation for an international law firm. Support ~3000+ end users with 1st and 2nd line incident resolution and service requests. Work onsite in London and collaborate with global IT teams as needed. Qualifications Experience as a Service Desk Analyst or Technical Support, with onsite support experience and experience supporting c-level/executives. Proven customer service and communication skills. Onsite and remote support experience. Experience with ACD systems. Experience with ITSM / Ticketing systems such as BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk. Hands-on and/or remote Break/Fix support of desktop and laptop computing equipment and peripherals in enterprise environments. Support of Microsoft Windows 10 operating system and MS O365 provisioned accounts. Support of mobile devices. Support of MacBook devices and macOS. Support of collaboration platforms such as Zoom, Slack, MS Teams, etc. Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust. Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries Legal Services Note: Referrals may increase your chances of interviewing at Insight Global. #J-18808-Ljbffr
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IT Service Desk Analyst
7 days ago
London, United Kingdom Vadis People Service Ltd Full timeIT Service Desk Analyst - (1st / 2nd line career development opportunity) - London (City) Up to £30,000 + generous benefits package including bonus A new IT Service Desk position is available with a young, vibrant and expanding business based in the City of London. Our client can offer someone with 1st line IT service desk / helpdesk / IT support experience...
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IT Service Desk Analyst
1 week ago
London Area, United Kingdom DGH Recruitment Full time £25,000 - £35,000 per yearIT Service Desk Analyst / Technical Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst / Technical Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst / Technical Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...
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IT Service Desk Analyst
2 weeks ago
London, United Kingdom Sanderson Full timeIT Support Analyst, 1st & 2nd Line, Service Desk, Windows, O365, Active Directory IT Support Analyst required for a leading insurance group based in London Flexible working **Salary**:up to £33,000 Start date: ASAP **IT Service Desk Analyst, Win 10, 0365** **Skills and experience required**: - Previous experience in a similar Service Desk or...
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Service Desk Analyst
2 weeks ago
London, United Kingdom Sanderson Full time**Role**: Service Desk Analyst **Location**: London **Salary**: £27-33k A leading insurance company is looking for a Service Desk Analyst to join their growing team. This is an excellent opportunity for somebody with 1+ year's experience looking to take their career to the next level. - 1+ years plus experience working as a service desk analyst - Strong...
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Service Desk Analyst
5 days ago
London, United Kingdom Henderson Scott Full time**Service Desk Analyst - Hybrid** **£25,000 - £30,000** Henderson Scott are currently recruiting for a Service Desk Analyst based in North London on a Hybrid basis to join their busy Service Desk Team. **Responsibilities** As a member of the Service Desk team, you will give top-notch assistance in a rapidly expanding, high-pressure setting. You'll be...
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Service Desk Analyst
1 week ago
London, United Kingdom Proactive Appointments Full timeSerice Desk Analyst - Hybrid - Inside IR25 Service Desk Analyst - Hybrid Inside IR35 Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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Service Desk Analyst
2 weeks ago
London, United Kingdom Harrison Holgate Full timeService Desk Analyst **Salary**: up to £45,000 Location: London A major Insurance Company is looking for a Service Desk Analyst to join their Service Desk team to deliver a friendly, expert technical support service to their customers at all levels of the business. The main purpose of the role is to provide top quality IT support and both technical and...
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IT Service Desk Analyst
3 weeks ago
London, United Kingdom Proactive Appointments Full timeIT Service Desk Analyst – London – On Site IT Service Desk Analyst – London – On-site – Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will specifically have experience of dealing with third-party vendors and contracts, along...
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IT Service Desk Analyst
1 week ago
London, United Kingdom LTS Resourcing LTD Full timeWe are urgently seeking an IT Service Desk Analyst to join our market leading client on a 9 months fixed term contract basis, working fully remote Monday to Friday, 4.00am to 12.00pm. As the IT Service Desk Analyst, you will be responsible for providing first level support through taking calls and handling the resulting incidents or Service Requests, using...
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Service Desk Analyst
2 weeks ago
Greater London, United Kingdom Daxis Web BV Full timeService Desk Analyst Employer: Daxis Web BV. Location: London, England, United Kingdom. Position: contract inside IR35. Salary: £140.00–£170.00 per day. A Service Desk Analyst is needed for a diverse, collaborative company to cover a continually evolving range of IT demands and issues for an NHS Trust in London. The role is an onsite and remote contract...