Medical Secretary

Medical Secretary | Administration | Private Hospital | Hull and East Riding | Permanent | Full time|
Spire Hull and East Riding have an exciting opportunity for an experienced Medical Secretary to join our administrative team on a permanent, Full-time basis.
As Medical Secretary your main tasks are to provide a full medical secretarial service to consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.
Duties and responsibilities:
* To provide an efficient secretarial service to all Consultants.
* To type all Consultants' clinic notes and letters to General Practitioners and external agencies.
* To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
* To liaise with consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
* To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.
* To provide copy clinic letters when needed.
* To open Consultants mail and distribute.
* To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
* To assist in the training of new and trainee Medical Secretaries.
* To undergo all mandatory training required i.e. fire, health and safety etc.
* To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
* To contribute to the development of departmental procedures.
* To familiarise with company policies and procedures.
* To deliver exemplary customer service to all users of the service (consultants, patients and co-workers)
* To assist with any other reasonable duties required as per the Senior Medical Secretary.
Who we're looking for
* Audio typing is essential however experience of working in a healthcare environment is desirable but not essential
* Excellent communication skills.
* Professional telephone manner.
* A good knowledge of medical, anatomical and physiological terminology.
* Knowledge of IT systems.
* RSA level II or equivalent is desirable but not essential
Benefits
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
- Bank colleagues are paid weekly
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services