Actuarial Manager

Actuarial Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development. Summary of the role An exciting opportunity has arisen for an Actuarial Manager to join the Operations function at Diligenta in Bristol. In this role, you will play a key part by being the lead technical & actuarial expert across Customer Services, taking a lead actuarial role in projects, and also leading on business-as-usual actuarial issues such as investigating and signing off corrections that arise on customer policies. Benefits 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods. Cycle to Work Scheme & Interest-free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection Apply to find out about our other benefits What you’ll be doing Carrying out and leading actuarial analysis, producing reports, making recommendations for change, signing off actuarial bases (subject to limits) and ensuring correct implementation into systems. Supporting mainframe migrations and changes, in particular specifying the calculations to be migrated to new systems. Ensuring policy administration illustration systems are updated as necessary. Providing actuarial support to business projects including defining and signing off (where appropriate) calculation requirements and testing. Providing actuarial expertise and sign off for administration system or customer service related escalations – provide product expertise, sign off bases to be used to determine customer redress, resolve issues and queries that arise. Providing actuarial expertise and sign off for one off corrections that arise within Customer Services. Advising on changes arising from technical actuarial standards and regulatory/principle changes and ensure the implementation of changes. Signing-off technical and calculations aspects of customer communications – for example, annual statements and member illustrations. What we’re looking for A fellow of the Institute and Faculty of Actuaries (or a part-qualified actuary with appropriate experience). Previous experience working to project deadlines and in a multi-disciplinary environment (e.g. customer service, IT, Compliance). Excellent computer literacy in MS Excel and Word skills, as well as exceptional analytical skills. Must have the ability to drive through an actuarial project from conception to completion. Should possess in depth knowledge of a range of life assurance and pensions product types and charges. If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team Apply for this role: Do you hold valid Right to Work in the UK? Yes No Do you have any convictions or conditional cautions which are currently unspent under the Rehabilitation of Offenders Act 1974 (including traffic offences)? Yes No Are you or have you been the subject of any Voluntary Arrangements (IVAs), County Court Judgments (CCJs), Bankruptcy, or any other formal credit related proceedings which have or have not been satisfied? Yes No Have you been referred for this position by Diligenta Employee? Yes No Have you previously worked for Tata Consultancy Services (TCS)? Yes No Attach CV Tick to signal your acceptance of the Diligenta Privacy Policy and the privacy policy of your recruitment partners Sanderson Solutions Group #J-18808-Ljbffr