Personal Tax Assistant

Starting salary of £23,810 with incremental increases as you progress through the experience levels, up to £28,810. By maintaining a strong drive and commitment to personal development, individuals have the opportunity to advance through the levels more quicklyAbout RIFT GroupIndependent and proud, the RIFT Group has been helping clients make the most of their money since 1999. From claiming tax refunds for individuals to helping small businesses secure R&D Tax Credits, we combine expert knowledge with an unwavering dedication to our clients’ success.Why Join RIFT?Support and funding to obtain qualifications like ATT.Clear paths for career advancement and ongoing learning opportunities.Hybrid working (initially office-based for six months for comprehensive training and support).New, modern offices in Ashford, conveniently located near the M20 with free parking.Access to our hospitality area with free coffee and snacks.A welcoming, collaborative team environment with passionate colleagues.Regular team incentives and celebrations.Contributory pension and health coverage with cashback options.About the RoleOur Personal Tax Assistants are essential members of the RIFT team, providing valuable support to our clients and helping them navigate tax processes with ease. In this role, you will update clients with timely, relevant information and assist our Personal Tax Team with various tasks, such as liaising with HMRC, completing documents, and gathering client information. You’ll also support the Admin Team with ad hoc tasks, especially during absences, to help keep operations running smoothly and increase efficiency.We’re looking for someone eager to learn new skills and take responsibility for their development. You’ll follow a structured training plan, demonstrating a proactive approach and completing all training to the required standards within set timelines. Adaptability is key, as you will handle a variety of tasks and prioritize your workload across different areas of the business. Experience in tax isn’t required – we’re interested in your potential and dedication to delivering excellent service. This role offers great growth potential: within three years, you could progress to become a RIFT qualified Personal Tax Consultant.Working hours are 37.5 per week, 9:00 am – 5:30 pm Monday to Friday, with flexibility around one evening shift per week.Our CultureAt RIFT, we’re more than just a company – we’re a community driven by a shared passion for delivering exceptional service. Whether you work directly with clients or support our internal teams, your work at RIFT truly makes a difference. Our collaborative and innovative culture helps us continually improve and meet the needs of our clients. We believe that happy employees create happy customers, which is why we’re committed to fostering a positive, inclusive, and growth-oriented workplace.About YouYou’re enthusiastic about customer service, learning new skills, and advancing within the company.You have strong organizational and time management skills, able to prioritize effectively and meet specific deadlines.You’re adaptable, open to handling a variety of tasks across different areas of the business.You’re an effective and empathetic communicator with a good telephone manner.You maintain a professional image, especially when liaising with HMRC and external customers.You’re detail-oriented and accurate in your work, with a good eye for detail.You’re a self-motivated team player who thrives on collaboration and is ready to meet the next challenge.You’re confident using Microsoft Office and comfortable with computer systems.You align with RIFT’s values: Reliability, Integrity, Friendliness, and Tenacity.We Welcome All ApplicantsWe are committed to building a diverse team and creating an inclusive workplace that welcomes people of all gender identities, backgrounds, and abilities. If you require any reasonable adjustments during the application process, please let us know – we’re here to support you. #J-18808-Ljbffr