Front of House Supervisor – Woldingham, SURREY

Front of House Supervisor – Woldingham, SURREYCompany DescriptionTitle: Weekend Catering SupervisorLocation: Woldingham School, Marden Park, Woldingham, SurreySalary: Up to £25,300 per annum + benefitsContract: Full-time, 52 weeksHours: 37.5 per week, worked across 5 out of 7 days.Please note: As this is primarily a weekend role, most weekends will be worked.If you’re an experienced supervisor with a love for food and a hands-on, proactive approach, we’d love to hear from youBenefits include:28 days holiday including bank holidays3 volunteering days3 days grandparent leave24 weeks’ enhanced maternity leaveBespoke training and development opportunitiesHIT Apprenticeships for all experience levelsPension and life insuranceDiscounts on our Perkbox app (high street shops, holidays, cinema & more)Wellbeing hub and access to our employee assistance programmeFree meals while on shiftCareer development and progression opportunitiesWe are looking for a passionate Weekend Catering Supervisor to join our dedicated team at Woldingham School – a prestigious independent boarding school in a beautiful countryside setting.This is an exciting opportunity for someone who is food-led, thrives in a fast-paced environment, and enjoys leading a small team to deliver fresh, seasonal and nutritious meals across the weekend service.Key Responsibilities:Supervise and support the weekend catering team to ensure smooth food service across breakfast, lunch and supperDeliver high-quality, nutritious meals in line with our food ethosEnsure compliance with all food safety, hygiene and allergen management standardsLead by example and maintain excellent standards of customer serviceLiaise with the weekday catering team to ensure consistent and seamless operationsIf you’re an experienced supervisor with a love for food and a hands-on, proactive approach, we’d love to hear from youJob DescriptionWe are seeking a dedicated Weekend Supervisor to join our team in Woldingham, Surrey. As a Weekend Supervisor, you will play a crucial role in overseeing operations, managing staff, and ensuring excellent customer service during weekend hours.Lead and motivate weekend staff to maintain high performance standards and achieve team goalsOversee daily operations, including staff scheduling, task delegation, and workflow managementResolve customer inquiries and complaints promptly and professionallyEnsure compliance with company policies, procedures, and safety regulationsMonitor and maintain inventory levelsPrepare and submit reports on weekend operations, sales, and any incidentsTrain and mentor new team membersCollaborate with weekday management to ensure seamless operations throughout the weekImplement and support company initiatives and promotional activitiesQualificationsProven experience in a supervisory role, hospitality, or service industry (1-2 years preferred)Strong leadership skills with the ability to motivate and guide a teamExcellent customer service and interpersonal skillsDemonstrated problem-solving abilities and decision-making skillsProficient in time management and multitaskingStrong verbal and written communication skillsAbility to work weekends consistentlyAdditional InformationHolroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.We pride ourselves on:SustainabilitySustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.NutritionWe take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.Food InnovationWe offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.“Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.“This appointment is offered on the return of satisfactory professional references.IND3 #J-18808-Ljbffr